Phlebotomist Float

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
For those who want to invent the future of health care, heres your opportunity. Were going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Optums Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.
Under general supervision, the Phlebotomist Float will be responsible for performing a variety of laboratory duties, including specimen collection, processing, and waived testing. This position requires excellent communication skills, detail-oriented, and a passion for providing exceptional patient care.
Schedule: A 40-hour work week. Monday through Friday between the hours of 6:30 am to 6:00 pm PST. May include some Saturday and Holiday rotations. The schedule will be determined by the supervisor upon hire.
Location: Optum- Madison 904 7 Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office
Optum-Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810
Optum-Northgate Plaza9709 3rd Ave. NE, Seattle, WA 98115
Must be able to travel 75% of the time to other offices as needed.
Primary Responsibilities:
Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
Maintain a clean, safe, and efficient work environment
Process and prepare specimens for testing and transport
Troubleshoot and resolve issues related to specimen collection, testing, and equipment
Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
Instruct patients in post-phlebotomy care
Properly dispose of bio-hazardous and sharps materials
Obtain specimens for microbiology testing
Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
Always follow the venipuncture standard of work (SOW)
Always follow the processing standard of work (SOW) including positive identification of all patient specimens

Perform waived laboratory testing: May perform waived laboratory testing

Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner
While registering patients, always follow the reception standard of work (SOW)
Problem solves efficiently and promptly
Locate missing lab orders and specimens
Competent and efficient phone skills

Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians and patients
Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
Performs all duties in a manner that promotes and supports the Core Values
Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
Must follow written and oral instructions and complete routine tasks independently
Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
Ensures confidentiality of patient information by following HIPAA guidelines
Attends training to meet job position requirements Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations
Have regular and predictable attendance

Ability to travel to other locations when needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED
Completion of a Phlebotomy Certificate program through an accredited school
Medical Assistant - Phlebotomist (MA-Pbt) certification from the state to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner
BLS certification or the ability to obtain within 6 months of employment
1+ years of computer proficiency experience in Microsoft Office and demonstrates solid computer skills
1+ years of experience in excellent verbal and written communication skills and the ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Ability to travel 75% as needed to locations below: Optum- Madison 904 7 Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office
Optum-Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810
Optum-Northgate Plaza9709 3rd Ave. NE, Seattle, WA 98115

Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
Access to reliable transportation and travel to other locations
Preferred Qualifications:
6+ months of experience in a healthcare or patient-facing role, such as a medical assistant or support staff or phlebotomy and\or laboratory experience
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Ability to acclimate working on a small or large team
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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