Vein Clinic Manager (Med Tech/CMA)

Position Summary

The Vein Clinic Manager is a responsible for leading the day-to-day clinical operations of the vein clinic with primary emphasis on direct patient care, clinical excellence, and performance of cosmetic spider vein procedures. This role functions as the clinical leader of the office, ensuring safe, efficient, high-quality patient care while maintaining provider support and operational continuity.

The majority of the role is hands-on clinical care, patient management, procedural support, and independently performing approved spider vein treatments. A smaller component of the position includes team oversight, clinic coordination, and patient flow management.

Key Responsibilities

Clinical Leadership & Patient Care

• Serve as the lead for the vein clinic and model high standards of patient care and professionalism.
• Perform patient assessments, intake, vitals, medical history review, and treatment preparation.
• Educate patients on venous disease, treatment options, expectations, and post-procedure care.
• Provide pre-procedure, intra-procedure, and post-procedure nursing care.
• Assist physicians and APPs during vein procedures including ablations, sclerotherapy, phlebectomy, and ultrasound-guided treatments.
• Monitor patient recovery and respond to clinical concerns appropriately.
• Maintain infection control, sterile technique, and patient safety standards.
• Ensure exam rooms, procedure rooms, medications, and supplies are procedure-ready daily.

Spider Vein Procedures

• Independently perform cosmetic spider vein treatments within scope of practice and clinic protocols.
• Conduct consultations for spider vein patients, set expectations, and explain treatment plans.
• Administer sclerotherapy and/or laser spider vein treatments as approved by clinic protocols and state regulations.
• Document treatment areas, products used, outcomes, and follow-up plans.
• Manage treatment schedules and recommend maintenance plans.
• Support growth of cosmetic vein services through excellent patient experience and retention.

Clinic Coverage & Daily Operations

• Oversee daily clinic readiness, room utilization, provider support, and patient throughput.
• Ensure smooth patient flow from check-in through discharge.
• Troubleshoot operational issues in real time to keep clinic running efficiently.
• Coordinate schedules, staffing coverage, and cross-functional communication.
• Maintain supply inventory and clinical ordering needs.
• Ensure compliance with OSHA, HIPAA, infection control, and clinic policies.

Team Support (Minor Component)

• Provide day-to-day guidance to clinical staff.
• Assist with onboarding and training of new team members.
• Reinforce service standards, accountability, and teamwork.
• Communicate workflow opportunities and operational needs to leadership.

Qualifications

• Experience in vein, vascular, cosmetic, dermatology, med spa, or outpatient procedural setting preferred.
• Experience performing sclerotherapy or cosmetic injectable/laser procedures strongly preferred.
• Strong procedural skills and patient education abilities.
• Excellent organizational, communication, and multitasking skills.
• Leadership presence with hands-on work ethic.

Key Success Measures

• High patient satisfaction and retention.
• Safe, efficient clinic flow and procedural support.
• Growth and quality of spider vein treatment program.
• Strong provider support and clinical readiness.
• Accurate documentation and regulatory compliance.

Physical Requirements

• Standing and walking for extended periods.
• Ability to assist patients and support procedures.
• Ability to lift and move clinical supplies as needed.