Delivery Manager, Marketing Operations On-site Fullerton, CA

Job description

Why Work for DreamHost

We help people own their digital presence. Its not just wishful thinking. Its our noble cause an idea that drives everything we do. When you put your dreams onlineyour words your photos your creationsyou shouldnt have to worry about your service provider mining that data for marketing purposes. Those are your dreams not ours! DreamHosts open platform gives you the power to share your data and the freedom to control how its used.

Working for DreamHost you can be a steward of your own career. We invest in our people we promote from within the organization when possible and we offer extensive training to aid in your this role we offer competitive salary health vision and dental insurance as well as a company-issued laptop 401k opportunities for growth and much much more! We are proud to be a US employer with a fantastic culture and the ability to offer so much to our employees.

Benefits Offered

• Full health/vision/dental for the entire family at zero cost to team member

• 3% Safe Harbor contributed to 401(k) plus up to 1% employer match

• Opportunities for profit sharing and bonuses

• Generous time-off (starting at 12 vacation days)

• 11 Paid holidays (Technical Support and Technical Operations use a floating holiday policy)

• Paid sick leave (80 hours accrued)

• Tuition reimbursement (50/50 up to a specific amount)

• Pet Insurance

• Thrive Pass wellness allowance of $30 per month

• Udemy online learning courses

• Disability Insurance

• Generous maternity/paternity leave

• Discounted personal travel through corporate booking program Egencia

• Laid-back atmosphere

• Fun monthly company events

• Complimentary daily lunch

• Free web hosting

Overview

The Delivery Manager Marketing Operations provides operational leadership for the Marketing organization by ensuring marketing deliverables are planned coordinated and delivered efficiently from intake through completion. Working closely with Marketing leadership marketing channel owners and cross-functional stakeholders this role is responsible for organizing work maintaining visibility coordinating execution and continuously improving how Marketing delivers. As part of the Delivery organization the Delivery Manager partners with Delivery Leads to ensure Marketing is effectively integrated into cross-functional initiatives product launches and other strategic programs while maintaining strong execution within the Marketing team.

Responsibilities

Marketing Delivery

• Lead the operational delivery of marketing deliverables from planning through completion.

• Coordinate the planning production review approval and delivery of marketing deliverables across channel teams including campaigns product launches videos web content email creative assets social media and other marketing outputs.

• Ensure deliverables are well-defined organized prioritized and ready for execution.

• Maintain visibility into priorities deadlines dependencies risks and delivery health.

• Track progress identify blockers and drive timely resolution through collaboration and escalation when needed.

• Facilitate planning meetings delivery reviews and operational cadence for the Marketing organization.

Marketing Operations

• Partner with Marketing leadership to organize priorities manage capacity and oversee the Marketing portfolio.

• Coordinate work across all marketing functions including creative content video production digital marketing lifecycle marketing communications partnerships events and other channel teams.

• Ensure stakeholders are informed consulted and aligned throughout planning and execution.

• Maintain accurate delivery status documentation reporting and operational visibility.

• Continuously improve marketing workflows planning practices and operational processes.

Cross-Functional Delivery

• Partner with Delivery Leads to coordinate Marketings participation in cross-functional initiatives product launches and strategic programs.

• Ensure Marketing deliverables dependencies approvals risks and commitments are visible tracked and completed on schedule.

• Represent Marketing in cross-functional planning and delivery discussions.

• Escalate risks or resource constraints that may impact broader organizational initiatives.

• Leverage AI and automation to improve operational efficiency and reduce administrative effort.

Job requirements

• 5 years of experience in marketing operations program management project management or a similar operational leadership role.

• Experience coordinating complex marketing campaigns or initiatives across multiple channel teams.

• Proven ability to organize work establish priorities and drive execution in a fast-paced environment.

• Strong leadership and influencing skills with the ability to hold teams accountable without direct authority.

• Excellent communication facilitation and stakeholder management skills including experience partnering with senior leaders.

• Experience leveraging AI tools to improve planning documentation reporting and operational workflows.

• Experience with product launches go-to-market planning lifecycle marketing content marketing digital marketing and campaign management.

Preferred

• Experience in a SaaS technology or digital-first organization.

• Experience supporting executive marketing leadership.

• Experience improving operational processes delivery practices or team workflows.

• Experience using work management platforms such as ClickUp Asana Jira or similar.

Salary range: $120K-$140K/year

**DreamHost provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.**

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