Quality Engineer

Job Description Job Description JOB SUMMARY: Responsible for resolution of customer complaints and supplier non-conformances using formal corrective action procedures. Responsible to assist manufacturing with the analysis and resolution of process issues. SUPERVISION RECEIVED: Performs specific tasks as instructed by a first line supervisor. The incumbent may receive instruction and/or training from a lead person and/or another qualified operator.st manufacturing with the analysis and resolution of process issues. KEY DUTIES AND RESPONSIBILITIES: Supports Quality Engineering in the resolution of non-conformance issues through root cause analysis and formal corrective action process. Liaison with Manufacturing in the resolution of in process issues affecting internal and external rejections. Assists management in the implementation, maintenance, and improvement of the IATF 16949 Quality Management Systems. Collects and analyzes all statistical data to identify process quality issues and recommend any solutions as needed. Supports, maintains, and improves existing IATF 16949 audit process. Plans and conducts audits of Quality Management systems to determine effectiveness and compliance of IATF 16949. Performs other duties at or above the same skill level at the discretion of the supervisor. Overall awareness and understanding that Hope Global operates within the EMS 14001 & QMS 16949 management systems. Additional training over the course of the employee's tenure will be given as needed or required and in accordance with the criteria specified in ESP7.2/QSP 7.2.1Training Awareness and Competence. REQUIRED SKILLS AND QUALIFICATIONS: Education/Experience: BA/BS in Engineering or technical discipline. Three (3) to five (5) years of experience with continuous improvement programs within a manufacturing environment. ASQ membership and Quality Engineer or Quality Auditor certification desirable. Prior IATF 16949 and/or ISO E 14001 experience. Skills/Abilities: Experience with statistical applications including Process Capability, GR & R SPC, Statistical Comparison methods required. Excellent verbal and written communication. PHYSICAL DEMAND/WORKING CONDITIONS: The job requires the incumbent to both sit and stand during a normal workday. Good vision and manual dexterity are required to perform tasks. In addition, the incumbent must bend, and stoop as needed during the day. The job is located within a lab/office setting. Chemical solvents, testing machines, glass beakers, and other types of testing equipment are located throughout the floor. The incumbent must also travel approximately 10% of the time as needed.