Volunteer Coordinator

Overview Job Location: Hospice of Baton Rouge - Main Office - Baton Rouge, LA 70809 Responsibilities Meet regularly with the Hospice team and assist with developing and revising the patient/family care plan. Also, enact the part of the care plan pertaining to the Volunteer Coordinator and receive feedback from other team members on effectiveness of intervention. Serve as primary contact for all requests to volunteer/collaborate including telephone, voicemail, email, and written requests and ensure a timely response. Plan, direct, and implement the retention of volunteers including onboarding of all new/potential volunteers (making initial contact, processing application, activating volunteers). Develop, coordinate, and participate in the orientation, continuing education, and training for volunteers. Assign volunteers who meet program needs and patient interests and skills (Direct patient care, Administration/clerical, Bereavement support, and special events). Develop and maintain volunteer record and reporting system in accordance with all Federal & State regulations. Provide Annual reports to management detailing volunteer activities including the number of volunteers and volunteer hours worked. Process volunteer time sheets. Enter volunteer clinical/IDT notes. Oversee volunteers entering volunteer clinical/IDT notes. Call every patient/family that requests a volunteer. Community Outreach Coordinator to assist. Act as liaison between staff and volunteers and patients/families and volunteers. Participate in community activities, fundraising events, educational programs, health fairs, community outreach, and assists in facilitating community awareness and support. Engage in development, review, and revision of volunteer policies and procedures as needed. Maintain appropriate collateral materials for the recruitment of volunteers. Supervise volunteers working on direct mail projects. Coordinate Annual Volunteer Recognition event, annual refresher training, and other events that support volunteers. Oversee all volunteers participating in programs. Qualifications Education Education: Bachelor of Science in Social Sciences preferred Experience Experience in management with professional and non-professional personnel, preferably in a health-related field with particular emphasis on interpersonal relationships. Experience working with a non-paid staff preferred. Previous experience with hospice preferred or thorough understanding of hospice concept and service. Skills Awareness of community programs. Leadership ability and organizational and communication skills required. Technology Proficiency in electronic health records (EHR) and other healthcare software. Other Requirements Must have own transportation and provide proof of liability insurance which meet state requirements. Must be able to travel to and from all locations without assistance. Must be physically able to carry materials and/ or equipment as needed. Must have good communication skills and techniques with facilities, patients, families, office staff, and physicians. #J-18808-Ljbffr