Sr. Software Engineer

Job Role: System Engineer
Work Location: Plano, TX
Job description:
• Working as System Engineer, your passion for technology and thirst for innovation will help shape the future of Customer Experience applications and IT service management, now and for years to come. Every day, you'll bring critical day-to-day leadership and thinking to the table, working with teams aligning cross-functional projects, ensuring that they're within reason, fiscally and technically. You'll collaborate with internal teams and business users, creating strategically sound Target State Architectures. You'll have a major say in mentoring, setting priorities and fostering a client-centric environment where everyone learns and grows. At the end of the day, your work will have tremendous and positive impact, whether it's in-house, in collaboration with technologists across Client community or in partnership with some of the most important tech firms in the world.
Lead Systems Engineer will be responsible for planning and designing Customer's Experience application infrastructure and operationalizing the support including DevOPS and Prod OPS.
Description of activities:
• Design and build Azure Infrastructure as Service and Azure DevOps Administration and Configuration management.
• Configure and manage messaging with Confluent Cloud, Kafka, AND ISBUS.
• Develop Pipeline and other DevOPS Automation - using Terraform, Jenkins
• Develop and Manage Continuous Integration and Continuous Delivery (CI/CD)
• Monitor performance, and resource utilization using Prometheus, Kibana, Elastic Search
• Mange Data and ETL using Relational, and NoSQL database technologies Oracle, Postgres, Mongo DB, Cassandra, Couchbase, Snowflake, and Databricks
• Design and develop dashboards using PowerBI.
Qualifications
This role requires a wide variety of strengths and capabilities, including
• Education: BE/BTech or MS or equivalent experience is required.
• Minimum 5 years of Systems Engineering experience or experience in a related field (leading technical team or technical solutions)
• 5+ years of experience working in Engineering or T3/expert Support for application or infra.
• 5+ years of experience in Application and infrastructure troubleshooting with Kubernetes, Redis, Kafka, Ngnix, Elk, and Dynatrace.
• 3+ years of experience working in core technologies Kubernetes, Kafka, and Redis.
• 3+ years of in-depth experience with Hybrid environments in a high-traffic production setting.
• 2+ years in-depth working experience with Astra, ServiceNow
• 2+ years in Hybrid environments in a high-traffic production setting.
• 2+ years in AI frameworks in a high-traffic production setting.
• 2+ years' experience in application migrations to cloud using native patterns.
• Expertise in application, data, and infrastructure architecture disciplines
• Expertise in the Azure, AWS and/or other 3rd party provided cloud and integration with on-premises and cloud-to-cloud integrations
• Experience in Cloud Engineering including Azure and AWS
• Experience in SysOps including IaaS, PaaS or SaaS services
• Experience with Infrastructure as Code (IaC)
• Experience with data engineering and bigdata platforms
• Experience with VNET integration and security groups
• Knowledge of access key management and Azure AD/IAM policy provisioning
• Azure or AWS Cloud Architect or Cloud Security Certification
• Knowledge of end-to-end agile software development using technologies including Github, Gitlab, Azure DevOps, REST APIs, or Docker
• A deep understanding of Java, JEE Application Servers and Technologies, networks and the underlying technologies used to build them
• Expertise in Audit, Compliance, and SOX.
• Fluency in architecture and design across all systems
• Knowledge in at least one area of technical architecture
• Strategic thinking and passion for business strategy and business processes
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Strong analytical, planning, and organizational skills with an ability to manage competing demands.
• Strong interpersonal skills including mentoring, coaching