Retail Parts ProStore 5000

Job Description Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from multiple channels, and in-depth knowledge of store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls. Achieve personal/store sales goals and service objectives. Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance. Key holder responsibilities (task assignment, safety, open/close duties). Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot). Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication. Ability to locate and stock parts. Safety knowledge and skills. Operating inventory systems and store equipment. Parts and automotive system knowledge skills. Operating POS and Parts lookup systems. Expert at testing and diagnostic equipment for DIY services. ASE P2 certified or ASE ready equivalent. Advanced solution, project, and product quality recommendation ability. Advanced parts lookup and sourcing. Advanced selling skills for DIY. Essential Job Skills Working knowledge of automotive systems, diagnostics (engine, suspension, brakes, electronic, exhaust). Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management. Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence. Understand and execute instructions in written, oral, or diagram form. Successfully complete the Parts Knowledge Assessment. Use basic math accurately. Use Microsoft software (Word, Excel) effectively. Strong organizational skills. Ability to work an assortment of days, evenings, and weekends as needed. Prior Experience 3-5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions. Education & Certifications Must have a valid driver's license. ASE Certification Preferred, but not required. Physical Demands Specific physical demands not listed; typical retail store competencies required. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class. Seniority Level Mid-Senior level Employment Type Full-time Job Function Sales and Business Development Industry Motor Vehicle Manufacturing and Retail Privacy Notice California Residents Click Below For Privacy Notice: #J-18808-Ljbffr Advance Auto Parts