Head of Product Marketing

Head Of Product Marketing

Giga is building the next generation of customer experience—real-time AI agents that understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter.

We recently raised a $61M Series A and are at an exciting inflection point. While we've found commercial success, our ambitions are larger: to become the go-to AI platform for enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and the team here has the autonomy to make true impact.

Giga is seeking an exceptional Head of Product Marketing to define how our product shows up in the market and enable our sales team to win complex enterprise deals. In this role, you will build and lead a Product Marketing team, partnering closely with Engineering, Product, and Sales leadership to develop differentiated positioning, vertical GTM strategies, and the enablement toolkit that makes Giga the obvious choice for enterprise AI infrastructure.

You'll own product launches, competitive positioning, and ongoing product narratives while translating deep technical capabilities—foundation models, inference infrastructure, and the agentic layer—into compelling value propositions that resonate from technical buyers to the C-suite. As AI agents become increasingly central to how enterprises operate, you'll help establish Giga as essential infrastructure for the companies that can't afford to get it wrong.

This role requires genuine curiosity about the AI stack and a builder mentality. The ideal candidate combines deep product marketing expertise with technical fluency and an intuitive understanding of how enterprise buyers in regulated industries evaluate, purchase, and deploy AI infrastructure. You'll be in the room with customers, analysts, and sellers—presenting our technical story and building the programs that close deals.

Responsibilities include building and leading a high-performing Product Marketing team as we scale, partnering with Product and Engineering leadership to define differentiated product positioning rooted in deep understanding of customer needs and the competitive landscape, owning GTM execution for product launches and feature releases, defining and executing vertical GTM playbooks for regulated industries, translating technical capabilities into value propositions, building the sales enablement toolkit, presenting to enterprise customers, maintaining deep competitive intelligence, and coaching product leaders and subject matter experts on external communications and customer-facing messaging.

You may be a good fit if you have 10+ years in B2B product marketing, ideally with experience in core AI, enterprise infrastructure, or both, experience building GTM strategies and playbooks for regulated verticals, fluency in translating complex technical concepts, understanding of foundation models, inference, and the agentic layer, comfort explaining how agents and APIs work at an architectural level, high agency and low ego, compelling in front of enterprise buyers and analysts, excellent judgment in navigating product messaging in the rapidly evolving AI landscape, and an open and curious mindset to deeply understand AI capabilities, limitations, and use cases.

Perks and benefits include competitive equity, catered lunch daily + dinner stipend, $150/month wellness benefit, medical, dental, and vision coverage, 401(k) plan, paid parental leave, and commuter benefits.

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.