Server - Wintrust Sports Complex

Job Description

Job Description

SERVER - Wintrust Sports Complex

MCS SFM, LLC

LOCATION: Bedford Park, IL

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Wintrust Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Wintrust Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Server position involves serving guests food and beverages. This position will be customer facing and is responsible for providing excellent food service to the guests.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Exhibits professional attitude and presentation
• Knows the menu, including ingredients and prices
• Where appropriate, explains specials and makes recommendations to guests
• Takes orders for food, and effectively communicates with kitchen team members to ensure that food is promptly and properly prepared for guests
• Delivers food and beverages to guests
• Performs all table service functions with a commitment to meet and exceed guest satisfaction
• Performs assigned side work and assisting team members as needed
• Assist bussing tables, seating guests, taking to-go orders, and maintain FOH cleanliness
• Roll silverware as assigned daily
• Accurately reports tip income daily
• Performs other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Must be able to effectively communicate with guests, management, and team members
• Must possess basic math, reading and writing skills
• Must possess basic computer skills
• Must be multi-task oriented
• Must have knowledge of workplace safety procedures

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Walk and stand throughout the entire shift
• Continuously reach, bend, lift, carry, stoop, and wipe
• Regularly lift up to 40 pounds
• Moderate exposure to extreme temperatures
• Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance