Cashier / Customer service

Job Description

Job Description

About Us

Lunar Nail Supply is a wholesale distributor that provides supplies to professional nail salons all throughout the Midwest region. We sell directly to local business owners and pride ourselves on exceptional customer service. Our products are used in professional nail salons/spas and are delivered through our own dedicated drivers.

We are a fast-growing company and looking to add valuable team members, with an opportunity to grow together. Someone who is a proactive learner and works well independently and within a team environment.

Job Description

You will be the first point of contact with our customers – primary responsibility will be assisting customers in store and taking orders via in-bound phone calls. Additionally, you will also be answering questions about product pricing, order status and delivery scheduling. You will be conversing directly with nail salon owners and assisting them through order-taking skills and information guidance.

Other duties and responsibilities include, but not limited to:

• Assisting customer in store with order check out.
• Assisting customers over the phone with general inquiries and new orders.
• Re-stocking inventory and maintaining organized product display throughout the store.
• Communicating with customer via multiple channels (messenger, phone, email).
• Maintaining and updating customer records and information through spreadsheets, or other software as required.
• Other front office and leadership support duties as assigned.

Desired Qualifications and Experience

• High School Diploma or equivalent.
• Ability to utilize various software to record and maintain customer, sales, and company information.
• Experience with computer applications for entering sales orders, generating invoices, and tracking inventory.
• General understanding of inventory, sales, delivery processes.
• Accurate data entry and strong computer skills.

Job Type: Full-time

Shift:

• Day shift

Work Location: In person