Senior Technical Account Manager - Strategic CX Advocate
Greenhouse Software, Inc.
NiCE is seeking a Senior Technical Account Manager (TAM) to own customer relationships for key CX accounts, acting as their advocate and ensuring success from pre go-live through ongoing engagement. You will resolve the most complex technical problems and provide exceptional service, collaborating with support, services, product, and engineering to meet SLA targets. The role emphasizes accountability for customer satisfaction, retention, and referenceability across large, complex accounts, with #J-18808-Ljbffr Greenhouse Software, Inc.
Vacancy posted 5 days ago
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