Phlebotomist

Phlebotomist FloatOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.Under general supervision, the Phlebotomist Float will be responsible for performing a variety of laboratory duties, including specimen collection, processing, and waived testing. This position requires excellent communication skills, detail-oriented, and a passion for providing exceptional patient care.Schedule: This is a full-time, 40-hour-per-week positionShift 1: Monday through Friday, 7:00 AM to 3:30 PM PSTShift 2: Monday through Friday, 8:30 AM to 5:00 PM PSTThe assigned shift will be determined by the supervisor upon hire. This position may also require participation in occasional Saturday and holiday rotations based on business needsLocation: Optum-Northgate Plaza 9709 3rd Ave. NE, Seattle, WA 98115Primary Responsibilities:Venipuncture and specimen collection:Collect blood specimens from patients using venipuncture and capillary puncture techniques promptlyMaintain a clean, safe, and efficient work environmentProcess and prepare specimens for testing and transportTroubleshoot and resolve issues related to specimen collection, testing, and equipmentGive proper patient collection instructions (i.e. urine collection, stool collection, etc.)Instruct patients in post-phlebotomy careProperly dispose of bio-hazardous and sharps materialsObtain specimens for microbiology testingOrder sufficient supplies to perform the workload and rotate stock and prevent the use of outdated suppliesAlways follow the venipuncture standard of work (SOW)Always follow the processing standard of work (SOW) including positive identification of all patient specimensPerform waived laboratory testing:May perform waived laboratory testingCustomer Experience:Interact with patients and healthcare providers in a professional and compassionate mannerWhile registering patients, always follow the reception standard of work (SOW)Problem solves efficiently and promptlyLocate missing lab orders and specimensCompetent and efficient phone skillsDuties integrated into all job functions:All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians and patientsMust relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisorPerforms all duties in a manner that promotes and supports the Core ValuesIntegrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfactionMust follow written and oral instructions and complete routine tasks independentlyComplete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed AgreementsEnsures confidentiality of patient information by following HIPAA guidelinesAttends training to meet job position requirements Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulationsHave regular and predictable attendanceAbility to travel to other locations when neededPerforms other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GEDCompletion of a Phlebotomy Certificate program through an accredited schoolMedical Assistant - Phlebotomist (MA-Pbt) certification from the state to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitionerBLS certification or the ability to obtain within 6 months of employment1+ years of computer proficiency experience in Microsoft Office and demonstrates solid computer skills1+ years of experience in excellent verbal and written communication skills and the ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from othersAbility to have reliable transportation and travel to other locationsAbility to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be requiredAccess to reliable transportation and travel to other locationsPreferred Qualifications:6+ months of experience in a healthcare or patient-facing role, such as a medical assistant or support staff or phlebotomy and/or laboratory experienceSoft Skills:Ability to work independently and maintain good judgment and accountabilityAbility to acclimate working on a small or large teamDemonstrated ability to work well with health care providersStrong organizational and time management skillsAbility to multi-task and prioritize tasks to meet all deadlinesAbility to work well under pressure in a fast-paced environmentPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.