Client Support Analyst
Virtual Vocations Inc
To deliver high-quality client support, the full-time Client Support Analyst will manage and resolve client support cases remotely, utilizing technical skills and effective communication to ensure a seamless support experience. Key responsibilities Owns client support cases from intake through resolution, ensuring adherence to service level objectives and defined procedures Conducts structured troubleshooting and communicates timely updates to clients regarding active cases and outages Applies knowledge of the platform and relevant tools to diagnose issues, perform basic configurations, and contribute to documentation and knowledge sharing Required qualifications Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience 1+ years of experience supporting enterprise B2B SaaS applications in a technical support or similar role Ability to query and analyze data using SQL or equivalent database query tools Working knowledge of at least one scripting or markup language (e.g., JavaScript, XML) for troubleshooting Experience navigating complex SaaS platforms, configurations, and integrations
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Client Support Analyst in United States vacancy
- ...Job Title: Client Support Analyst Reports To: Director of Revenue Cycle Operations Department: Client Support About The Team At PMMC, our mission is to improve the financial performance of healthcare organizations so they can dedicate more resources to patient...SuggestedFull timeContract workWork at officeLocal areaFlexible hours
PMMC
Charlotte, NC8 hours ago - ...Client Support Coordinator Location: Houston, TX Schedule: Monday-Friday|8:30 AM - 5:30 PM Join US Legal Support US Legal Support is one of the nation's leading providers of litigation support services, helping law firms, corporations, insurance carriers, and government...SuggestedWork at officeMonday to Friday
U.S. Legal Support
Houston, TX3 days ago - ...Client Support AnalystLocation: Princeton, NJ – 100% Onsite from Day 1 Duration: 6 MonthsSalary Range: $28.00 - $30.00/Hour on W2 (Without... ...must be willing to work on W2Role DescriptionClient Support Analyst (CSA) with Accounting and Fixed Income knowledge.Knowledge of...Suggested
Artech
Princeton, NJ4 days ago $21.64 - $24 per hour
...schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form... ...solutions empowers our customer communities to thrive. The Client Support Analyst acts as the first point of contact for clients facing non‑...SuggestedHourly payTemporary workWork at officeLocal areaRemote work3 days per weekNelnet
Brooklyn, NY3 days ago$66k - $97k
Overview Client Support professionals are responsible for delivering client-facing, high-quality, timely, and technically accurate support... ...policy Role Scope & Level Distinctions: Client Support Analyst Primarily focused on Tier 1 support and first-contact resolution...SuggestedFull timeTemporary workWork experience placementRemote workFlexible hours- ...our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth... ...CLA is growing and seeking to hire a Seasonal IT Client Support Analyst to join our talented Information Technology team. The position...Seasonal work
$65 - $75 per hour
...Overview \n We are seeking a detail-oriented and client-focused Client Facing Technical Business Analyst to join a fast-paced, data-driven environment.... ...clients and internal data and engineering teams, supporting data governance, integration efforts, and the management...Hourly payContract workOn-Demand Group
West Virginia23 days ago- ...Nelnet Business Services (NBS), a division of Nelnet, Inc., seeks a Client Support Analyst to be the first line of contact for clients with non-complex technical or service-related issues. The role emphasizes customer service, timely resolution, and strong client relationships...Work at office3 days per week
- Client Support Coordinator At U.S. Legal Support, we're committed to delivering best-in-class litigation support services to our clients nationwide. Our people are passionate, dedicated, and driven by the goal of providing exceptional service every day. Location: Remote...Work at officeRemote workMonday to FridayFlexible hours
- Client Support Analyst II Total Networks (LayerCake Technologies Phoenix Branch) Location: Phoenix Arizona LayerCake is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing...Remote workShift work
- Tech Mirrors in Princeton, NJ is seeking a Client Support Analyst (Contract, onsite from day one) to serve high-profile clients in fixed income and accounting domains. The role focuses on resolving inquiries and supporting product-related issues. Ideal candidates have...Contract work
$92k - $110k
...strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. We are hiring a Client Support Analyst to join our expanding Global team. You will serve as the main support contact for clients using our treasury management software...Full timeWork at officeLocal area$23 - $28 per hour
Nuclear Energy About the role: Location: Houston, TX 77024 We are looking for a Client Support Analyst on behalf of our client. This is a 1-year contract assignment. (W-2) You have a passion for making a difference in the Natural Gas and Retail Energy market. You will...Full timeContract workWork at officeWestinghouse
Houston, TX17 days ago- ...Job Description Knowledge on Accounting, Fixed Income, Bonds, IBOR Reference Master Data, Client facing role Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination, based solely on their qualifications...
- ...ll build the processes and tooling behind client data quality at Salmon — reducing manual... ...functional and system requirements, and support implementation with the engineering team.... ...~3+ years of experience as a Business Analyst, System Analyst, Business Systems Analyst...Local areaRemote work
$52k - $70k
Hedge Fund Client Support AnalystHedge Fund Client Support Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting...Work at office$73k - $95.9k
Senior IT Desktop Support Analyst - Client Services #14554 Ankeny, Iowa, United States Full-Time Part-Time Designation Full-time Job Description The Senior IT Desktop Support Analystis a highly visible technical leader within Client Services, responsible for advancing...Full timePart timeLocal areaRemote work- WCG is seeking a Client Support Analyst IRB/IBC to manage commercially oriented customer support for inbound lead management, small-study servicing, and post-sale account servicing. You will serve as the primary commercial contact for proposals, SOWs, change orders, budget...Remote job
$65.7k - $102k
...company match, and flexible spending accounts Resources that support your whole life - Employee assistance programs and work/... ...IBC within the Sales and Business Development division, the Client Support Analyst IRB/IBC position absorbs the commercially oriented customer...Remote jobFull timeContract workLocal areaFlexible hours- WCG Clinical, Inc. is seeking a Client Support Analyst IRB/IBC to manage inbound lead triage, SOWs, budgets, and commercial BD support within our Sales and Business Development group. You will coordinate proposals, change orders, and invoicing while ensuring compliance...Remote job
- WCG Clinical, Inc. is seeking a Client Support Analyst IRB/IBC to support inbound lead management, small-study servicing, and post-sale account activities. This role serves as the primary commercial contact for proposals, SOWs, budgets, and pricing discussions within the...Remote jobContract work
- ...About the Role The IT Client Support Technician delivers multi-channel technical support (phone, chat, email) to enterprise end-users. This role focuses on troubleshooting moderately complex operating systems, hardware, software, and local network issues. The technician...Full timeLocal area
The Intersect Group
Phoenix, AZ2 days ago $75 - $80 per hour
...regarding this posting.OverviewLABUR is partnering with a client to bring on a Senior Business Systems Analyst who will lead the buildout of a client reporting... ...from requirements gathering through go-live in support of a key upcoming product launch.ResponsibilitiesLead...Live inLabur
San Francisco, CA3 days ago$40 - $45 per hour
Client Services and Support Analyst, Part-Time (32 hours) Schools FINS Enterprise - Remote - California The Client Services and Software Support Analyst will provide high-quality, friendly, and prompt support and training services for Harris School Solutions QSS/OASIS software...Remote jobHourly payPart timeWork at officeFlexible hours- AspireHR, Inc. is expanding its AMS & BPO team in the Dallas area to provide frontline helpdesk support for clients and employees. You will troubleshoot HCM and related IT/HR systems, answer inquiries, and document resolutions to maintain high service levels. We value collaboration...Work at office
- ...need to re-apply. Under the supervision of the Supervisor I over the California Board of Accountancy's Client and Operations Support Unit (COSU), the Analyst I performs technical analytical staff work essential to the operations of the COSU. In all job functions,...Full timeWeekend work
Department of Consumer Affairs
Sacramento, CA4 days ago - Sureify is seeking an organized Technical Support Analyst to join the Client Support Services team. This role sits at the intersection of client support, technical investigation, and operations. You will bridge client descriptions and engineers, ensuring clear, actionable...
- ...Client Care Operations Support Analyst The Client Care Operations Support Analyst supports the day-to-day operations of employee accounts and Client Care Center fulfillment, while also serving as a key resource for frontline staff by providing guidance on policies,...Work at office
- Job TitleFor positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does...
Ripple
Chicago, IL1 day ago $140k - $160k
...Job Description Job Description Evolver is seeking a technically proficient Technical Analyst to support the design, delivery, and continuous improvement of Client Reporting technology. This role will be an expert on the end-to-end client reporting data flow - from...Flexible hoursEvolver Commercial
San Francisco, CA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Support Analyst. Be the first to apply!
Related searches
- IT help desk technician United States
- IT assistant United States
- technical accounting analyst United States
- technical support representative United States
- work from home technical support specialist United States
- user support analyst United States
- product support analyst United States
- help desk administrator United States
- remote support technician United States
- support technician United States