Assistant General Manager

Benefits: Free gym membership 401(k) Bonus based on performance Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Assistant General Manager Job Description & Performance Expectations JOB DESCRIPTION The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position. HOURS Monday – Thursday: 9:30 AM – 6:30 PM Friday: 9:30 AM – 3:30 PM Saturday or Sunday: 8:00 AM – 12:00 PM Hours can be changed and are dependent on the club's pacing to sales goals and community outreach events. RESPONSIBILITIES & EXPECTATIONS Sales, Revenue & Collections Achieve target revenue goals through leadership and motivation of employees Daily past due account collections and calls Monitor flagged check-ins to increase revenue and collections Conduct tours and telephone inquiries for prospective members Leadership & Team Development Train and supervise the front desk, housekeeping, and Kid's Crunch staff Coordinate and work with other departments, including Personal Training and Group Fitness Promote a professional and inviting environment that enhances the quality of service and care offered to members Operations, Administration & Compliance Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag Demonstrate a working knowledge of all standard operating procedures and policies Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance Ensure the club meets standards for cleanliness, maintenance, safety, and security Other duties as assigned These duties and responsibilities may change at any time. #J-18808-Ljbffr