Retail Frame Sales Team Member

Store - CHLT-PROVIDENCE, NC. Build customer relationships while creating a framing solution for their art. Help customers shop in the store and locate what they’re looking for. Provide a safe, clean, and clutter-free environment. Major Activities Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Use the Elevated ABC Deliver approach to build relationships with all customers while creating custom framing solutions; deliver sales and production results Complete framing orders with a high degree of quality and on time Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop Follow Standard Operating Procedures (SOPs) and Company programs Support shrink and safety programs Interact with others in an accepting and respectful manner; remain positive and respectful in difficult situations; promote commitment to the organization’s vision and values Participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget Operate cash register and perform cash handling to standards Acknowledge customers, help locate products, and provide solutions Assist with Omni-channel processes Other duties as assigned Minimum Type of experience the job requires Basic computer skills and basic measuring skills Ability to operate framing equipment and a glass cutter Preferred Type of experience the job requires Retail experience Experience selling products and/or services to customers Physical Requirements Regular bending, lifting, carrying, reaching, and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact a supervisor to discuss reasonable accommodations Work Environment Public retail store setting focused on customer service; climate-controlled public areas; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains a glass cutter and heat press; work hours include nights, weekends, and early mornings #J-18808-Ljbffr Michaels INC