Food and Beverage Manager

Description:

The Wyndham Deerfield Beach Resort is looking for a committed and organized Food & Beverage Manager to join our team and ensure the smooth running of our outlets. As a Food & Beverage Manager, you will be responsible for overseeing the daily operations of our outlets, while providing excellent customer service and maintaining high standards. You will be an organized, detail-oriented leader who can motivate and mentor staff, coordinate resources, and manage budgets. If you have the necessary skills and experience, we'd love to hear from you!

Job Responsibilities

Supervise and coordinate all food and beverage service staff

Train and evaluate restaurant staff

Handle customer complaints and inquiries

Oversee the daily operations of the restaurant

Ensure that the restaurant staff adheres to all safety and sanitation regulations

Monitor inventory and order supplies as needed

Establish and maintain positive relationships with vendors

Develop and implement marketing strategies to promote restaurant

Create and manage restaurant budget

Monitor sales and profitability of restaurant

Analyze customer feedback and use it to improve customer experience

Develop and implement restaurant policies and procedures

Job Requirements

Experience with conducting and maintaining inventory - identifying potential issues with food and beverage costs and record of being able to bring down and maintain food and beverage costs.

Experience with setting up and utilizing food ordering and inventory software such as Craftable, is preferred.

Ability to review and process the department payroll on a biweekly basis.

At least 3 years of professional experience in a Food & Beverage management position

Proven record of success in leading and managing a team

Excellent communication and customer service skills

Ability to stay organized and prioritize tasks

Knowledge of restaurant operations, including scheduling, budgeting, food safety, and customer service

Ability to handle customer complaints and resolve conflicts

Ability to train, motivate and develop staff

Ability to work independently and as part of a team

Ability to work in a fast-paced environment

Ability to handle cash and credit transactions

Proficiency in Microsoft Office Suite and restaurant management software

Outstanding time management skills

Strong leadership and decision-making skills

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