Staff Program Manager
VirtualVocations
To enhance user safety and compliance, the remote Staff Program Manager will design and implement Trust & Safety initiatives across various products, collaborating with cross-functional teams to manage and optimize programs focused on policy implementation and risk mitigation. Key responsibilities Manage key Trust & Safety programs to reduce harmful experiences for users Collaborate with cross-functional partners to proactively identify and mitigate risks to user safety Develop data-driven frameworks to assess program effectiveness and identify areas for improvement Required qualifications 5+ years of experience in Trust & Safety operations or a related role Familiarity with content moderation ecosystems and policy implementation standards Experience using metrics and reporting to identify trends and improve outcomes Strong understanding of online safety issues, including data privacy and misinformation Demonstrated ability to operate across a wide range of Trust & Safety projects
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