Vice President, Solutions & Innovation

Vice President, Solutions & Innovation

The Vice President is responsible for the overall management of the Solutions & Innovation team, which helps financial service companies and employers design and deploy better products and strategies to improve people's financial lives. This is not a software development or IT leadership role, nor is it in the Healthcare space. This position focuses on business strategy, client solutions, industry and organizational innovation and transformation, rather than leading engineering or infrastructure. This is a key leadership role that oversees the successful design and execution of projects and initiatives that provide frameworks, tools, and advice on financial health strategy, product development, and performance management. Technology plays a critical role in building experiences that empower consumer and worker financial health, and the Vice President leads efforts with both fintechs and incumbents to responsibly leverage the latest technologies to tailor solutions to the financially vulnerable.

Over the last 20+ years, Financial Health Network has partnered with financial service companies and employers to drive innovation that measurably improves consumer and worker financial health. We are retooling for our next chapter of influence, building on our past success and being responsive to a rapidly changing environment. We seek a senior leader who is energized about examining what we do today and figuring out how to evolve the work for the future. The role requires a strong team leader and an entrepreneurial problem solver who is comfortable with experimentation, building new products and businesses, and securing customers and partners. This position reports to the President and leads a team of 9 high-performing professionals and an annual budget of approximately $3M.

Bachelor's degree or equivalent experience required. Location: Chicago or Fully Remote (U.S. Based). Salary Range: $215,000- $225,000 (Annual). The skills and experience of qualified candidates will determine the exact compensation for which this job is filled.

Qualifications

• A commitment to the mission of Financial Health Network and a desire to help improve financial health for all, especially the most financially vulnerable
• 15+ years of professional experience and demonstrated success in financial services, ideally working in a large financial services context or direct consulting to lines of business
• Deep financial services industry knowledge and credibility, including a strong understanding of the evolving needs of large financial institutions and emerging financial technologies, including fintech, generative AI, and agentic AI, with the ability to translate these trends into practical strategies that improve consumer experiences and advance financial health outcomes.
• Demonstrated experience with go-to-market strategy, including track record of shaping and advancing new offerings, solutions, or advisory products in evolving and emerging markets
• Demonstrated commitment to embedding equity and driving equitable financial health outcomes in all of our work
• Highly refined executive presentation skills, with the ability to communicate with influence and inspire alignment across diverse audiences
• Demonstrated business development and/or fundraising experience, with strong relationship-building skills across diverse stakeholder groups and a proven, client-centered approach to engagement
• A collaborative, people-centered leader with experience leading high-performing teams and strong organizational capabilities including the ability to prioritize effectively, problem-solve, and manage multiple workstreams
• High degree of flexibility and adaptability, with the ability to thrive in an innovative, learning-focused organization and readily embrace change
• Ability to commit to up to 10% domestic travel, with occasional evening meetings approximately (1-2/month)

Responsibilities

• Solutions Development and Delivery
• Lead the development and delivery of new and evolved products, solutions and initiatives that are aligned with our organizational strategy, capable of generating revenue, and designed to drive positive impact on financial health
• Lead the Financial Health Standards Initiative including potential commercialization opportunities
• Build a body of work around the development of responsible AI-driven tools that help consumers manage their finances
• Deliver proprietary projects for financial service providers and employers
• Serve as an active thought leader, subject-matter expert, and external voice through public speaking, media relations, and other venues
• Partner with the Marketing and Communications team to document and share our impact
• Talent Management
• Grow, lead, inspire and manage a high-performing, engaged team of professionals that are responsible for high quality project execution
• Set performance goals that cascade from the organizational goals to ensure that the team aligns with FHN strategy
• Coach team members on business development activities including cross-selling, proposal writing, project scoping and budgeting
• Oversee work product to ensure that we deliver high quality solutions
• Relationship Management and Business Development
• Lead business development and fundraising efforts for projects and initiatives, proactively and consistently identifying, cultivating, developing and securing opportunities to ensure successful revenue generation and achievement of a business development target, aligning with the organization's mission, strategic plan, and priorities in partnership with the Business Development Team
• Develop and maintain relationships and partnerships with key stakeholders that advance the organization's mission, including serving as an executive sponsor for a portfolio of strategic customer relationships
• Represent the organization at external events with senior-level leaders
• Business Line and Organizational Leadership
• Develop annual budget and manage financial performance and reporting throughout the year
• Set annual goals and performance metrics (KPIs) for the Solutions & Innovation team that are aligned with the organization's revenue, business development and impact goals
• Serve as an active member of the Business Leadership Team to coordinate on execution of the organization's strategy

About Financial Health Network

Make an impact in the financial lives of millions with our growing organization. The Financial Health Network is the leading authority on financial health. We envision a future where all people, especially those who are most vulnerable, have the day-to-day financial systems they need to be resilient and thrive. We are a trusted resource for business leaders, policymakers and innovators united in a mission to improve the financial health of their customers, employees and communities. Through groundbreaking research, advisory services, measurement tools, and opportunities for cross-sector collaboration, we advance awareness, understanding and proven best practices in support of improved financial health for all. With offices in Chicago and Washington, DC, Financial Health Network is a highly collaborative environment, seeking people who share our values. At Financial Health Network our mission to improve financial health for all, especially the most vulnerable, can only be accomplished through a diverse population of employees at all levels who are representative of the many communities we seek to impact. We strive to recruit, hire, develop, empower, and retain talented individuals at all levels across various dimensions of diversity and intersectionality including, but not limited to, race, ethnicity, sexual orientation, gender identity, gender expression, religion, age, neurodiversity, disability status, veteran status, and citizenship. We welcome and need your unique voice and look forward to having you join our team! We will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

To Apply: Our mission is very important to us, and we would like to know why you would like to be a part of the Financial Health Network. Please submit a compelling cover letter and resume with your application.