Field Service Technician

Field Service Technician

The Field Service Technician role requires excellent teamwork, communication, and problem-solving skills while servicing end users in the municipal water, wastewater, and industrial markets. The Field Service Technician is responsible for helping clients install, repair, and maintain equipment, such as pumps, motors, drives, valves, etc., in various field environments. The focus in this position will be building relationships, advising clients, and marketing corrective actions and long-term solutions. A member performing in this role should be task and detail oriented, a self-starter and good time manager.

Essential Functions

• Operate equipment such as chain falls, tripods, truck cranes, and various types of rigging.
• Diagnoses, troubleshooting, analyzes, various causes of malfunctions with a wide array of equipment
• Precise measurements and calculations in the field.
• Maintain and upkeep of daily service vehicle and work-related equipment.
• Effective communication with inside team members daily.
• Well-written reports of work performed daily.
• Develop and maintain professional relationships with clients, contractors, and team members
• 100%+ travel required (regional)
• Availability to work occasional weekends, holidays, or emergencies as required.

Minimum Qualifications

• Proficient with Microsoft office programs; adobe pdf.
• Basic knowledge of electrical controls and motors knowledge
• Strong written and verbal communication skills
• Ability to remain professional and courteous with customers at times
• Must be available to work occasional nights, holidays, and weekends
• Valid Michigan driver's license and a good driving record
• Ability to acquire and maintain valid CDL driver's license – DOT certification.

Physical Demands

• Regularly required to sit, stand, reach, bend, and move.
• Must be able to climb a minimum 30-foot ladder
• Maximum unassisted lift = 50 lbs.
• Exposed to seasonal weather.
• Exposed to moving parts and electricity that require safety protocols.
• The travel required for this position is 100%

Work Environment

• Office: Standard office equipment; work usually performed in an office setting free from disagreeable elements.
• In-Field: Construction-type work environment, OSHA, and safety train field protocols in a field service environment
• Standard weekly job hours: 40-50+ hours

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

The company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.