Part-time Guest Services Representative - Starting pay $14.42 hourly (48047)

Extended Stay America - Hiring Event!

Date: Thursday, November 5th, 2026
Time: 11AM - 3PM
Location: 39640 Orchard Hill Pl., Novi, MI, 48375

Join us for our Novi Hiring Event and discover opportunities to be part of a team committed to providing the best possible experience for our guests!

WE OFFER:

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

Open roles for Novi:

Part-time Guest Services Representative - Starting pay $14.42 hourly

As a Guest Services Representative, you'll be the face of Extended Stay America, assisting guests, processing reservations and payments, checking guests in and out, and answering phones. You'll help resolve guest issues through our Make it Right process, maintain the front desk and lobby areas, set up and maintain our breakfast display, and ensure all guests receive exceptional service. This role includes cross-training opportunities in housekeeping and laundry areas.

Stop by our hiring event to learn more about this opportunity and reserve your spot on our team!

About Us:

At Extended Stay America, we promote a strong commitment to providing the best possible experience for our guests. Our Guest Services Representatives are empowered to resolve guest issues and treat all guests and associates with the utmost respect and kindness. We maintain high brand standards and foster a service culture that makes Extended Stay America a great place to work and stay.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.