Manager, Merchandising

Job Summary The Merchandising Manager assists sales teams in achieving sales volume, distribution, and display objectives of the company and supplier by managing and coaching a team of sales development representatives and/or merchandisers to meet performance goals through proper planning, organization, training and execution. Responsibilities Maintains strong communication with sales by relaying important customer issues related to service, changes in shelf or displays in account. Maintains relationships with key accounts, identifying account opportunities, reviewing merchandising programs with key customers, developing opening display plans with new accounts, selling‑in resets of stores, managing coverage of open territories, resolving customer complaints, and escalating any issues when necessary. Coordinates brand priorities for pulse periods and promotions by interfacing with local supplier representatives. Manages supplier surveys by assisting in planning routes, pre‑surveying accounts, and generating an action plan with sales FSMs and AMs. Conducts effective bi‑monthly planning meetings with sales development representatives by communicating sales/display objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps. Pre‑plans prior to the beginning of each month by holding a one‑on‑one meeting with each SDR and merchandiser, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts for display initiatives. Defines monthly priorities for merchandising and SDR teams by meeting with Division and POS Managers and reviewing organizational objectives. Supervises merchandisers and sales development representatives on the team. Develops and reviews performance enhancement plans for each sales development representative by conducting evaluations, monitoring 90‑day evaluations on new hires, performing coaching calls, and following up on progress as needed. Addresses any skill deficiencies of merchandisers and sales development representatives by developing customized coaching plans, tracking progress, and recording improvement against them. Participates in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the onboarding process. Manages team by coaching, performing evaluations, and overseeing performance management plans of Field Sales Managers and/or Area Managers. Ensures adherence to work rules and standards by promoting accountability and providing performance coaching and counseling as necessary. Conducts safe and responsible interactions with the public while responsibly handling beverage alcohol product. Other duties as assigned by the supervisor may also be required. Minimum Qualifications Bachelor’s degree in a related field and/or equivalent training and work experience Minimum of 5 years’ experience in management Proficient PC skills using MS Office and other computer programs including presentation software Results‑oriented professional with verbal/written communication skills using diplomacy and discretion and customer service skills Ability to multi‑task, work independently and/or within a team, pay attention to detail and meet deadlines Analytical and reporting skills Utilizes sound judgement and problem‑solving skills Ability to work in a fast‑paced, high‑volume, team environment Preferred Qualifications 2‑3 years of sales support experience Physical Requirements Employee required to remain in a stationary position at times, communicate, and operate a computer and telephone Occasionally lift 45‑65 lbs. Competencies May help coordinate the work of junior members of the team. Resolves issues which are often varied and non‑routine; undertakes analysis and investigation to solve issues. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call View phone number on click.appcast.io and let us know the nature of your request and your contact information. #J-18808-Ljbffr