Claims Order Specialist

Position : Claims Order Specialist

Location : San Antonio, TX

Duration : 12 Months Contract

Total Hours/week : 40.00

1st shift

Description:

• This position reports in to North America Supply Chain under the direction of the Claims Team Lead within the Order Fulfilment organization.
• This position is responsible for providing post order support to resolve disputes submitted by our customer base.
• This position works closely with the Claims Team Lead to ensure the department’s stated goals and quality standards are achieved through continuous improvement and efficiency gains opportunities.
• This position works closely with client National Contracts, Pricing, Sales Support, GDC and Transportation departments.
• This position is responsible for a multitude of tasks including, but not limited to the following: investigating and processing credits and debits associated with over, short and damages, pricing discrepancies, customer requested returns.
• The duties of this position will adjust to the needs of the business as it grows and provide appropriate back-up support.