Critical Engineering Technician, Night Shift

Critical Engineering Technician (CET)

This Critical Engineering Technician (CET) position is an overnight role. The overnight shift is typically 6pm to 6:30am and rotates between three and four night work weeks. CETs conduct extensive hand-on operations and maintenance work in a critical facility environment. Work includes installation, repair, and maintenance of critical and non-critical electrical, mechanical, and plumbing/piping equipment, machinery and controls located in the interior and exterior of building. Monitors operations and conducts a routine and on-going assessment of the building systems operations and performance. Performs tests, rounds and analyzes data to ensure the proper functioning of departmental equipment. Work requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities, and safety standards commensurate with a high-risk critical environment and associated expectations for exceptional customer satisfaction and confidence.

Essential Function:

At the direction of the Critical Facilities Manager, maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical equipment, which may include the following: mechanical (including, but not limited to, HVAC, computer room air conditioners, chillers, and plumbing) electrical (including, but not limited to, UPS, DC battery systems, PDU, generators, transfer switches, and switchgear), cabling (including, but not limited to, data and voice, broadband), fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV). Other responsibilities include, the operation and maintenance of non-critical equipment such as refrigeration, heat exchanger, HVAC, electrical, hot water systems. The CET also, monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and adjust where necessary, through controlled measures, to ensure proper operation of equipment. The CET will also be responsible for writing Method of Procedures, Emergency Operating Procedures, and overseeing their execution.

Responsibilities:

• Perform all work in strict accordance with Stream Data Centers critical operating procedures, standard operating procedures, and maintenance work instructions.
• Read blueprints, schematics, and effectively resolve equipment issues.
• Oversees all work efforts (including 3rd party contractors) for the safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
• Disables and enables fire alarm control panels and systems.
• Create and execute work orders, through the CMMS for preventative and corrective maintenance on critical systems and building physical structure.
• Consult with Critical Facilities Manager to order necessary materials to complete all maintenance and perform necessary repairs work.
• Finalize work orders by completing necessary documentation in the CMMS.
• Ensure all preventive maintenance, and corrective maintenance records are reviewed and stored properly.
• Available to cover 24/7 onsite shifts in the event of unplanned emergencies.
• Respond to on call issues and escalate to the Critical Facilities Manager.
• Perform BMS operations, and effectively analyze data to ensure proper functions of all critical systems.
• Analyze power and cooling efficiency and maintain adequate PUE throughout the facility.
• Perform RCCA analysis and report to the Critical Facilities Manager.
• Comply with Stream Data Centers departmental policies, and HSE policy and procedures.

Core Competencies:

• Safety & Risk Ownership: Leads safety planning for complex evolutions. Ensures controls are in place and corrective actions are tracked to closure.
• Technical Capability: Leads complex troubleshooting and system evolutions. Reviews and validates technical execution plans prior to work. Maintains multiple supplemental qualifications/certifications to support business needs. (i.e. Schneider, various trainer quals, etc)
• Maintenance Quality & Reliability: Independently leads all PMs and corrective maintenance. Improves PM effectiveness through revision, validation, or coaching. Ensures maintenance quality across a team or shift.
• Documentation & Policy Adherence: Contributes to policy or procedural updates and ensures team compliance. Maintains audit?ready documentation practices. Reviews for safety and effectiveness all MOPs, SOPs, and EOPs.
• Ownership & Accountability: Accountable for outcomes across a team or shift; aligns resources to meet operational objectives. Owns designated administrative processes such as training, safety, CMMS etc.
• Problem Solving & Judgement (Smart): Makes operational decisions during time?critical or high?risk events and improves systems or processes.
• Leadership & Impact (Nice/Honest): Leads teams through work execution, events, or change while consistently modeling VMV (Vision, Mission, Values) behaviors. Supports designated communication pathways across cross-functional workgroups and/or customer interactions.
• Engagement & Continuous Improvement (Passionate): Drives improvement initiatives with measurable impact at the team or site level. Coordinates with vendors for site visits and PM work. Creates and tracks POs for corrective and preventative maintenance