TRAINING/CHANGE MANAGEMENT COORDINATOR, Procure to Pay (P2P)

Job Description

The Training/Change Management Coordinator reports to the Associate Director of Shared Services and delivers training and change management capabilities to support the daily operation and overall strategy of the Procure to Pay (P2P) department at Boston University.


The Training/Change Management Coordinator is responsible for developing and implementing a comprehensive training and change management strategy for all internal and external facing activities of P2P.

Major duties of this position include:

• Develops and implements a scalable training program for all P2P-related systems and best-practice process methodologies using a combination of live and recorded sessions.
• Delivers a comprehensive communication program and manages the department website.
• Promotes the P2P structure across BU by supporting the delivery of a seamless customer and supplier experience.
• Manages the content on the Procure to Pay (P2P) website ( and updates the site through Word Press in support of P2P communications.

Pay Range: Salary Grade 46

• Minimum $48,100, Midpoint $62,500, Maximum $76,900. Note: Salary is based on related experience, expertise, available budget, and internal equity; new hires can expect an initial annual salary which is between the minimum and midpoint of the ranges above (i.e. $50,000 - $60,000).
• Boston University supports a flexible work environment for authorized staff members. This position is eligible for a hybrid work arrangement (i.e. remote work up to three (3) days per week), after completion of a successful observation period.

Required Skills

• B.A./B.S. in business, finance, accounting, management, nonprofit administration, or public administration
• 1-3 years of experience with demonstrated proficiency in:
  • Public speaking, written and interpersonal communication skills
  • Organizational skills and the ability to prioritize and manage concurrent projects with multiple stakeholders
  • Ability to lead with vision and motivate others
  • Professionalism, good judgment, and integrity

• Writing and publishing departmental and organizational newsletters and announcements
• Experience working with html-based website publishing software (Word Press preferred)
• Experience working with social media
• Detail oriented, demonstrating accuracy and quality of work output
• Ability to work optimally and collaboratively in a small, collegial team environment
• Self-motivated, proactive, intellectually curious

Preferred Skills:

• Experience working in a Procure to Pay function with exposure to a relevant eProcurement system, such as SAP Ariba.

Benefits/Other Information

• Boston University's generous benefits package includes health, dental, life insurance, and paid time off! Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at
• The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.
• For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities
• Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to "Hiring Manager - Training/Change Management position".

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.