Inventory Control Coordinator

Work Control CoordinatorThe Work Control Coordinator is responsible for receiving, processing, prioritizing, scheduling, and monitoring maintenance and service requests for university facilities. This position serves as the primary liaison between campus customers, Facilities Management staff, contractors, and departmental leadership to ensure timely and effective completion of work orders. The coordinator maintains the computerized maintenance management system (CMMS), tracks work performance, and supports operational planning and reporting. Sponsorship is not available for this position.Receive, review, prioritize, and process maintenance and service requests from university departments, faculty, staff, students, and campus stakeholders. Create and assign work orders through the Computerized Maintenance Management System (CMMS). Coordinate daily, weekly, and long-range scheduling of maintenance, repair, and preventive maintenance activities. Dispatch work orders to appropriate trades personnel, contractors, and facilities staff. Monitor work order status and ensure timely completion of assigned tasks. Communicate with customers regarding work order progress, scheduling, delays, and completion. Evaluate service requests and determine priorities based on safety, operational needs, and institutional impact. Coordinate emergency maintenance responses and urgent repair requests. Maintain accurate records related to labor, materials, equipment usage, and work order history. Generate reports and analyze key performance indicators, including backlog, response times, and workforce utilization. Assist in planning preventive maintenance programs and facility maintenance schedules. Support facilities projects by coordinating work activities among multiple departments and vendors. Ensure compliance with university policies, safety regulations, and departmental procedures. Monitor contractor activities and maintain documentation related to contracted services. Recommend process improvements to enhance efficiency, customer service, and operational effectiveness. Performs other duties as assigned by the supervisor.High school diploma or GED; Three (3) years of experience in facilities maintenance, work management, customer service, operations coordination, or a related field. Experience using computerized maintenance management systems (CMMS) or work order management software. Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook. Strong organizational and administrative skills.Knowledge of facilities maintenance processes, building systems, and work order management practices. Ability to prioritize multiple assignments in a fast-paced environment. Strong customer service and interpersonal skills. Excellent oral and written communication abilities. Ability to analyze information and make sound decisions regarding work priorities. Strong attention to detail and recordkeeping skills. Ability to prepare reports and analyze operational data. Ability to work collaboratively with skilled trades personnel, contractors, and campus stakeholders. Proficiency with CMMS software, data entry, and scheduling systems.