Norwegian Speaking Automotive Customer Advisor -Remote in Greece

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Norwegian Speaking Automotive Customer Advisor. This position is perfect for those who have a passion for the automotive industry and are dedicated to delivering outstanding service to Norwegian-speaking customers.

Responsibilities

• Provide exceptional support to Norwegian-speaking customers via live chat, email, and telephone.
• Respond to customer inquiries regarding automotive products, services, and technical support with professionalism.
• Educate and guide customers through product features and benefits to enhance their satisfaction.
• Collect customer feedback and suggestions to contribute to the enhancement of service and product offerings.
• Collaborate with teams across the company to promptly resolve customer issues.
• Stay updated on automotive industry trends and new product releases to provide accurate information to customers.
• Maintain thorough records of customer interactions in the CRM system to ensure effective tracking.

Requirements

• Fluency in Norwegian and English, both written and verbal.
• Prior experience in customer service, preferably in the automotive sector.
• Strong interest in automotive products and familiarity with industry terminology.
• Excellent communication and interpersonal skills, with a focus on customer care.
• Proficiency in customer service applications and Microsoft Office tools.
• Ability to solve problems efficiently and work well in a dynamic environment.
• Willingness to work flexible hours, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...