ED Care Coordinator, Day Shift, OP Care Navigation

White Oak Medical Center White Oak Medical Center seeks to hire an experienced ED Care Navigator for our OP Care Navigation department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As an ED Care Navigator, You Will Identify patients who are vulnerable, high risk for readmission within 30 days of discharge, and/or high ED utilizers requiring additional support and connections to community resources. Collaborate with patients, ED staff, ED physicians, and community providers to develop a comprehensive plan of care for safe discharge and complete required documentation in a timely and accurate manner. Act as a patient advocate by identifying and connecting patients to the most appropriate community resources, maintaining a directory of available services by geographical area, and updating others about new services. Consult with others to identify potential community resources for resolving client health, psychosocial, or financial barriers. Collaborate with behavioral health team and other community groups to ensure patients are connected to the most appropriate mental health programs in the community. Identify patients with admitting orders still in the ED. Interview and complete assessment on the patients/family members to formulate a plan of care prior to transferring to a unit. Collaborate with ED interdisciplinary team to create CRISP Care Alerts for complex and high-utilizing patients. Qualifications Empathic toward individuals’ complex health needs and their families. Strong communication and customer service skills. Knowledge of community resources. Strong writing skills. Strong organizational skills: able to develop workflows to create more efficient processes. Ability to work in a fast‑paced environment while managing multiple priorities and maintaining professionalism. Excellent time management skills. Ability to problem solve and exercise professional judgment. Graduate of an accredited school of nursing with a minimum of an associate of science degree required; a bachelor’s degree preferred. 1–3 years’ experience in an acute care setting; at least 1 year of prior experience as a case manager, discharge planner, or care coordinator desired. Maryland RN licensure, BLS. Work Schedule Employment Type: Full‑time Hours per week: 40 hours/week Typical Daily Schedule: 12‑hour shifts – Day Shift Shift Type: Rotating Day Shift – Weekends and Holidays Holiday Requirements: Follow company holiday calendar Pay Range $34.58 – $55.76 If the salary range is listed as $0 or if the position is per diem (with a fixed rate), salary discussions will take place during the screening process. Under the Fair Labor Standards Act (FLSA) United States of America (Non‑Exempt) We Do This By Offering Work life balance through nonrotating shifts Recognition and rewards for professional expertise Free employee parking Medical, prescription, dental, and vision coverage for employees and their eligible dependents effective on the date of hire Employer‑paid short‑ and long‑term disability, basic life insurance and AD&D (short‑term disability buy‑up available) Paid time off Employer retirement contribution and match after 1 year of eligible employment with a 3‑year vesting period Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long‑term care, and critical illness & accident insurance Subsidized childcare at participating childcare centers Tuition reimbursement Employee assistance program (EAP) support COVID-19 Vaccination Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID‑19 before commencing employment. Applicants may be required to furnish proof of vaccination. Tobacco and Drug Statement Tobacco use is a well‑recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re‑apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow‑up testing. Equal Employment Opportunity Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission‑centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. Adventist HealthCare does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. As a religious organization under applicable law, Adventist HealthCare will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office. #J-18808-Ljbffr