Warehouse Supervisor

Schedule: M-F 7am-3:30pm Salary Range: $70,000-$90,000 At Nordic Naturals we respect each individual for their uniqueness and the value they bring to our organization. We place an emphasis on self-empowerment and positive inner development. Our practices instill values that are integral to functioning as individuals and as a collective whole. We work interactively as an organization to encourage goal setting and excellence in both our personal and professional lives. Our team embodies a culture of integrity and we encourage everyone to live longer, healthier lives. Position Summary As a Warehouse Supervisor, you will own daily execution for assigned warehouse operations, ensuring productivity, accuracy, safety, labor efficiency, and on‑time completion of work. This role leads daily start‑up meetings, reviews attendance and labor availability, adjusts staffing based on workload, monitors job and order progress, and communicates risks or delays across departments. The Supervisor is responsible for driving measurable performance improvements through data analysis, employee coaching, accountability, and continuous improvement initiatives. This includes building and maintaining performance tracking tools, reviewing daily and weekly metrics, developing employees, and ensuring operational decisions are supported by measurable data. Supervisors may be assigned to specific functional areas, but are expected to maintain cross‑functional knowledge and support overall warehouse performance. The role operates with a manager‑level ownership mindset, using data, coaching, and structured follow‑up to improve department performance. Essential Functions Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Operations Leadership Oversee assigned warehouse functions (Line, VAS, operations, material handling, etc.) Ensure work is completed accurately, efficiently, and on time Monitor workflow, staffing, and daily production needs to meet goals Communicate job status, order progress, risks, labor constraints, and recovery plans across departments in a clear, data‑oriented manner Performance Management & Coaching Conduct regular 1:1 check‑ins with employees and Team Leaders Identify individual and team performance gaps using observation, data, and documented expectations; implement structured improvement plans Lead coaching, development documentation, corrective action, written warnings, and performance improvement plans in partnership with Warehouse Manager and HR Drive employee engagement, cross‑training, skill development, accountability, and readiness for advancement Set clear daily expectations for Team Leaders and employees and follow up on results Hold employees accountable to productivity, quality, attendance, safety, and behavioral expectations Data & Analytics Build, maintain, and improve performance tracking systems (spreadsheets, dashboards, databases, etc.) Establish, track, and improve KPIs including productivity, labor utilization, accuracy, attendance, rework, workflow efficiency, and on‑time completion Analyze daily, weekly, and monthly trends to identify inefficiencies, performance gaps, staffing issues, and improvement opportunities Ensure operational decisions, staffing changes, coaching, and process improvements are supported by data whenever possible Develop new tracking tools and reporting methods where visibility gaps exist Maintain daily performance reporting for the assigned area, including planned vs. actual output, labor hours, productivity, quality, and completion status Be comfortable using Excel or Google Sheets, including formulas, filters, pivot tables, and basic data analysis Translate data into clear actions, follow‑up plans, and measurable results Reporting & Accountability Provide weekly and monthly updates including department performance against KPIs, labor plan vs. actual results, productivity, accuracy, attendance, safety trends, employee performance insights, root causes of misses, corrective actions and owners, and data‑driven recommendations Track all action plans with owners, due dates, status updates, and measured results Process Improvement Identify inefficiencies and implement measurable improvements across assigned areas Collaborate cross‑functionally with Warehouse, Planning, Customer Service, Quality, Inventory, and other departments to improve overall warehouse performance Maintain and update SOPs to reflect current best practices Lead or support at least one documented process improvement initiative per quarter Safety & Compliance Attend and actively participate in all required safety meetings Ensure team compliance with all safety standards, PPE requirements, equipment rules, housekeeping expectations, and safe work practices Address unsafe behaviors immediately and document recurring issues Partner with Warehouse Manager, Safety, and HR on incident follow‑up, corrective actions, and prevention SOP Development & Training Documentation Develop and maintain detailed SOPs for all processes within assigned areas Ensure SOPs are regularly reviewed, updated, and aligned with current operations Train employees and Team Leaders on SOPs, process changes, quality expectations, and safety requirements Maintain accurate records of training completion and updates Verify training effectiveness through observation, performance data, and follow‑up coaching Cross‑Functional Coverage & Business Continuity Develop and maintain working knowledge across all warehouse functions Partner with other Supervisors to ensure alignment in priorities and execution Be capable of supporting and overseeing other functional areas when needed Participate in cross‑training and shared improvement initiatives Maintain visibility into key metrics, workflows, staffing constraints, and action plans across warehouse departments Maintain sufficient competency to step into another functional area with minimal disruption Support other supervisors during absences, labor shortages, volume spikes, or operational disruptions Shared Ownership Mindset Operate with shared ownership over total warehouse performance Take ownership for overall productivity, accuracy, safety, labor efficiency, and service levels across all warehouse departments Proactively identify and address gaps impacting the broader operation Avoid siloed decision‑making; make decisions that support total warehouse performance, not only assigned area performance Other Duties Other duties as assigned Position Qualifications Positive attitude Innovative thinking Effective communication (spoken and written) Accuracy and attention to detail Energetic, sustained pace of work Motivation to inspire oneself and others Reliability and dependability Safety awareness Interpersonal skills Skills & Abilities Advanced knowledge of shipping WMS Advanced experience in using handhelds and paperless systems Advanced knowledge of custom labeling and SAP (helpful) Strong leadership and coaching ability Experience handling employee performance and disciplinary processes Strong analytical and problem‑solving skills Experience with spreadsheets, data tracking, and reporting tools Strong communication and organizational skills Other Requirements High School Graduate or General Education Degree (GED) preferred 3‑5 years experience in a fast‑paced pick and pack environment 3‑5 years of experience in supervision Ability to work safely and recognize potential hazards in a noisy warehouse environment with heavy equipment in motion #J-18808-Ljbffr Nordic Naturals