Medical Secretary

Medical Secretary

Premier Medical Group of the Hudson Valley is a leading multi-specialty medical practice dedicated to delivering exceptional, patient-centered care across multiple locations in New York. With over 550 employees and a strong provider network, we are committed to clinical excellence, operational efficiency, and outstanding patient experience.

Summary/Primary Role: The Medical Secretary provides assistance to the physician and the patients, which includes answering phones, preparing charts and scanning documents into the EMR system. The Medical Secretary exhibits strong organizational skills and works collectively with physicians, clinical staff and administration.

Principal Duties & Responsibilities:

• Answers patient calls for the physician taking detailed messages
• Sends out new patient packets to patients making their first appointment and reminds them to request their previous medical records.
• Schedules and confirms appointments. This includes new consults which consist of entering all patient demographic information prior to the office visit and mailing out a packet of paperwork for the patient to fill out prior to the scheduled visit.
• Examines future schedules to insure adequate availability of routine and urgent visits.
• Processes incoming referrals and enters them in EMR log.
• Sends clinical and demographic patient data to referral specialist and tracks responses.
• Obtains records and ensures referral is received from patient's PCP for specialty appointments.
• Enters all internal and external documents into the EMR system or sends them to medical records to be scanned.
• Receives all records from hospitals, urgent visit clinics, rehab facilities and other agencies, sends them to providers to review and notifies them via triage
• Contacts patients for reporting purposes.
• Sends educational and self-help information to patients when requested by the provider or the patient
• Sends recalls to patients.
• Performs clerical duties such as faxing and mailing scripts, physician's orders and progress notes.
• Other duties as assigned.

Qualifications:

• Minimum of a High School diploma; Associates Degree preferred.
• One to three years of relevant experience and/or training.
• Electronic Medical Record experience preferred.
• Strong organizational skills.
• Excellent attention to detail
• Strong verbal and written communication skills.
• Able to work independently on assigned tasks as well as to accept direction on given assignments.
• Able to work collectively with administration and staff.
• Able to maintain highest level of confidentiality.
• Travel to any of the Premier Medical Group locations may be necessary upon request.

Supervisory Responsibility: This position does not have supervisory responsibility.

Expected Hours of Work: An Employee must work a minimum of thirty (30) hours each week to maintain full-time status for benefits purposes, however the expectations of the position will require an average of forty (40) hours with overtime required as scheduled. Non-exempt employees are eligible for overtime pay in accordance with applicable wage and hour laws, while exempt employees may be required to work additional hours as necessary to fulfill their job responsibilities. Overtime requirements will be determined based on the operational needs of the organization.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, and internal equity). Premier Medical Group also offers a comprehensive set of benefits to compliment the base salary. The base annual salary range for this position is $18.00 - $22.00.

Travel Requirements: May require travel between offices depending on division.

Work Environment: This position operates in a clinical outpatient setting and routinely involves direct interaction with patients, providers, and clinical staff. The work environment may involve exposure to infectious disease, bodily fluids, medical equipment, cleaning agents, and varying patient conditions. Standard precautions, PPE, and adherence to safety protocols are required at all times.

Physical Demands:

• This is a safety-sensitive position, requiring alertness, sound judgment, and adherence to patient safety standards at all times.
• Regularly required to stand, walk, and move between rooms throughout the day.
• Frequent bending, reaching, and lifting or moving supplies and equipment up to 25 pounds;
• Ability to communicate clearly in person, by phone, and through electronic systems.

Additional: This job description provides a general overview of the expectations and basic duties of the job and is not a comprehensive list of all duties and responsibilities. Premier Medical Group will assign additional duties and tasks that it deems necessary to meet the requirements of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an onsite role based in the Hudson Valley, NY. No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States. Premier Medical Group does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.