ServiceNow Solution Architect
AceStack LLC
ServiceNow Solution ArchitectLocation: San Jose, CA (Remote, 20–30% travel) ContractWe are looking for a ServiceNow Solution Architect to design and deliver enterprise-grade ServiceNow solutions. The role requires deep expertise in ITSM, ITOM (CMDB, Service Mapping, CSDM), and ITAM (HAM/SAM), along with hands-on development, integrations, and solution governance.Key ResponsibilitiesLead design and implementation of ServiceNow solutions across ITSM, ITOM, CMDB, Service Mapping, CSDM, and ITAM.Architect integrations with enterprise systems (REST, SOAP, MID Server, LDAP, SAP, AWS, Azure).Customize, configure, and optimize ServiceNow modules; provide hands-on development and App Engine solutions.Ensure platform governance, security, and best practices.Mentor development teams and engage with clients as a technical advisor.Drive process automation and platform optimization.Required Skills & Experience10+ years in ServiceNow implementations, 3+ years in architect/lead role.Expertise in ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, CSDM, ITAM (HAM/SAM).Hands-on scripting: JavaScript, Glide API, Business Rules; experience with integrations and workflows.ServiceNow certifications (CSA, CAD, CTA preferred).ITIL process knowledge and strong communication skills.
Vacancy posted 1 day ago
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