Design Studio Manager
PulteGroup Inc.
- # Design Studio ManagerApplylocations: Dublin, OHtime type: Full timeposted on: Posted Todayjob requisition id: JR9186Build a Career That Builds Your Future — with PulteGroup!Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place.As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact**Job Summary**The Design Studio Manager is primarily responsible for guiding homebuyers in the design selection process for their assigned customer portfolio, ensuring the sale of upgrades, timely finalization and achieving customer satisfaction. Along with developing and implementing processes and policies to improve efficiency and performance of the Design Center.This position **requires onsite attendance 5 days per week** at our Design Studio located in **Dublin, Ohio.****Primary Job Responsibilities****Sales and Customer Interaction*** Effectively sell design options by guiding homebuyers through the selection process, presenting design options and pricing, and recommending personalized upgrades.* Assist buyer with decision making by determining needs, wants, and budget.**Supervision and Management*** Manage retail pricing to achieve division option gross margin targets and assess studio performance metrics, including customer satisfaction, appointment efficiency, and sales conversions, to make data-driven improvements to processes and offerings.* Respond to questions and customer concerns along with acting as a liaison between field partners (Construction, Customer Care, Trades/Contractors)* Manage the change order process**Auditing and Compliance*** Audit sales systems to ensure that information is accurately carried from point of sales through installation in the field.* Ensure all sales transactions and buyer information is processed and accurately retained in accordance with Pulte policies and all legal requirements.* Calculate pricing and prepare paperwork for buyer's review and final authorization.**Supplier and Product Management*** Work directly with suppliers and manufacturing representatives to ensure proper products are displayed in the Design Studio and specified homes.* Ensure that all parties are informed of model number changes and discontinued products, including Design Center, Estimating and Purchasing departments. Work with home buyers to reselect discontinued items.**Communication and Coordination*** Communicate option sales and finish selection information within a fixed schedule (POS) to all purchasing, construction, and trades to ensure installation of correct products in the field.* Conduct buyer option/upgrade appointments as needed.* Perform other duties as assigned.**Management Responsibilities*** Ensures appropriate staffing to meet department needs* Utilizes recruiting and selection tools/processes to build organizational talent* Delegates work according to employee’s abilities and skills* Evaluates employee’s performance and plans for compensation actions in accordance with that performance* Provides developmental opportunities through identification of internal and external training opportunities* Creates opportunities for employee growth* Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)**Scope*** Decision Impact: Department* Department Responsibility: Yes* Budgetary Responsibility: Yes* Direct Reports: Yes* Indirect Reports: No* Physical Requirements: Involves sitting, standing and/or movement, the ability to exert minimal force of up to 25 pounds to carry, lift, push, pull and otherwise move objects**Required Education/Experience*** Minimum High school diploma or equivalent* Bachelors degree in Interior Design, Business or equivalent preferred* Minimum of 1-3 years related builder experience or a combination of Interior Design experience with an Associates or Bachelors degree* Experience in Project management, conflict management, interior design and customer service* Strong leadership abilities are preferred**Required Licensing, Registration and/or Certifications*** DC PRO Certification preferred**Required Skills/Knowledge*** Ability to prioritize and delegate tasks effectively* Ability to multi-task* Excellent verbal and written communication skills* Knowledge of designing tools and ability to read blueprints* Advanced Microsoft Office skills
- J-18808-Ljbffr PulteGroup Inc.
Vacancy posted 2 days ago
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