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General Manager

Mr Gatti's Pizza

Elizabethtown, KY
Job Description
Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.

Essential Functions
  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Manages recruitment of hourly employees.
  • Initiates and follows through on corrective action of hourly employees.
  • Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training.
  • Ensures all employees follow established guidelines for product quality, availability, and excellence.
  • Manages inventory, ordering and receiving.
  • Practices prescribed facility cleanliness, maintenance, and safety practices.
  • Manages in compliance with Gatti's policies and procedures and all local, state and federal regulations.
  • Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.
  • Handles the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.
  • Maintains a labor schedule that meets customer demand.
  • Maintains weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.
  • Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
  • Recommends local store marketing programs to build sales and implements programs as directed.
  • Maintains applicable preventative maintenance programs.
  • Ensures the security and safety of the restaurant, its Guests and Employees.
  • Holds employees and self-accountable for methods, standards, and results.
  • Special projects as directed.
  • Any other duties deemed necessary.
Experience and Skills
Experience And Skills Required
  • High School or GED. College degree a plus.
  • Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.
  • Demonstrates strong leadership and guest service skills.
  • Demonstrates sound reasoning and follow-through in decision-making processes.
  • Demonstrates excellent organizational, financial and problem-solving skills.
  • Ability to attract, train, retain, and motivate quality employees.
  • Ability to work in a dynamic, fast-paced environment.
  • Must be food safe certified.
Required Technical Skills
  • Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.
  • Basic knowledge of PC functions in order to prepare and various computerized store reports.
  • Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters.
  • Ability to communicate well, both orally and in writing.
  • Ability to coach and direct employees.
  • Understanding of 'back of house' and 'front of house' operations.

Job Benefits
Job Type: Full-time

Flexible Scheduling

Lucrative Pay Package
Apply
Vacancy posted 3 days ago
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