HOST & UTILITY

Job Description

Job Description

Description:

As a member of our host and utility team you set the standard for our guest-centric hospitality 

that Tapside Pizza is known for! You will warmly greet guests when they arrive and provide a 

clean and inviting atmosphere whether that be the dining room or waiting area.  

• Greet guests warmly and take takeout orders in person and by phone 
• Accurately enter orders into the POS system 
• Process credit and digital payments correctly 
• Answer guest questions about the menu, ingredients, and specials 
• Package takeout orders neatly and ensure accuracy before handoff 
• Maintain a clean and organized front counter area 
• Coordinate with kitchen staff to ensure timely order fulfillment 
• Handle guest concerns professionally and politely 
• Follow all food safety, sanitation, and company policies 
• Assist with kitchen production and food preparation as needed 
• Deliver food promptly and accurately from kitchen to guests
• Other duties assigned as requested by management. Must be able to take direction on a variety of tasks. 

Tapside Pizza is an Equal Opportunity Employer. Tapside Pizza does not discriminate based on 

race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, 

marital status, veteran status or any other basis covered by appropriate law. 

Education & Experience  

• Great communication skills.  
• An ability to work effectively in a fast-paced environment and within a team 

Physical Demands 

• Must be able to lift and carry 50 pounds (including trash bags). 
• Position requires prolonged standing, bending, twisting, carrying of objects and repetitive hand and wrist motions.  
• Working with hot, cold and hazardous materials and equipment.  
• Non-slip shoes required