Director of Clinical Quality

Owning the measurement and management of care quality, the full-time remote Director of Clinical Quality will define standards, build measurement systems, and partner with Product and Tech to integrate quality into workflows while delivering actionable insights from data analytics. Key responsibilities Define and implement quality and performance standards to enhance patient experience Run continuous quality monitoring and report findings with improvement recommendations Collaborate with Product and Tech to embed quality directly into clinical and operational workflows Required qualifications Bachelor's degree or equivalent practical experience in analytical operations 5+ years in consulting, healthcare quality operations, or ops analytics, including 2+ years at the leadership level Strong analytical skills with experience in SQL and BI tools Prior experience building or running a documented performance management or QA process Working knowledge of HIPAA and patient data privacy standards