Office Manager & Executive Assistant

Position Summary The Office Manager & Executive Assistant serves as a critical operational and administrative partner responsible for creating a seamless, high‑touch headquarters experience while supporting executive leadership. This role oversees daily office operations, front‑of‑house hospitality, facilities coordination, vendor management, employee experience initiatives, and workplace culture programs to ensure a productive, organized, and welcoming environment for employees, candidates, customers, and partners. The position also provides dedicated executive support to the VP of Client Services & Operations and Chief of Staff through complex calendar management, travel coordination, meeting preparation, expense management, and confidential communications. Essential Duties and Responsibilities Office Management (In‑Person) Act as the first point of contact and primary host for guests, customers, partners, vendors, and deliveries; ensure a seamless “red carpet” experience from arrival to departure. Partner with the People team to host interview candidates, manage their onsite schedule, provide office tours, and ensure they feel welcomed and informed throughout their visit. Manage relationships with the landlord, building services, and maintenance; ensure all office equipment (printers, AV, coffee machines) is functional. Regularly walk the office, noting maintenance needs and keeping public spaces neat and orderly. Oversee inventory and procurement for office supplies, snacks, and beverages. Serve as the central hub for all HQ mail and shipping; manage secure intake and sorting of daily mail while coordinating outbound logistics—including new employee welcome packages, client gifting, and bulk shipping projects. Coordinate in‑office perks (catered breakfasts) and assist in planning events or office activities; generate and execute creative ideas to encourage local employees to work from the physical office. Solicit feedback from the team to identify ways to improve their in‑office experience. Maintain office security protocols and emergency preparedness plans. Executive Assistant Support (VP Client Services & Chief of Staff) Proactively manage complex calendars, prioritizing urgent meetings and resolving scheduling conflicts. Handle end‑to‑end travel arrangements including flights, hotels, and ground transportation. Monitor the VP of Client Services’ inbound email for urgent items and ensure timely responses. Assist the Chief of Staff with event support, expense reports, real estate management, and provide additional support for the CEO when needed. Process monthly expense reports and track budgets for the leadership team. Minimum Education & Experience Qualifications 3+ years in office management or a high‑level administrative role; experience in luxury hospitality or high‑end corporate environments is a major plus. Proficiency in Google Workspace (Meet, Docs, Sheets, Slides) or Microsoft 365, and familiarity with Slack. Exceptional verbal and written communication skills. Ability to handle sensitive company and personal information with absolute confidentiality. Self‑starting partner who anticipates the needs of the office and leadership team; identifies operational gaps and implements solutions independently. “No task is too small” attitude and ability to pivot when priorities shift. Ability to work from the office 5 days per week during regular office hours. Core Competencies Required Knowledge and Application: Contributes to the development of concepts and techniques; completes complex tasks creatively and effectively. Complexity & Problem Solving: Works on complex assignments requiring independent action and initiative; recommends new procedures. Collaboration & Interaction: Works independently to determine methods and procedures on new assignments; often acts as a facilitator and team leader. What We Offer Comprehensive medical, dental, vision, and life insurance. Competitive compensation package and equity. Monthly work‑from‑home stipend of $50. Flexible work schedule and paid time off. Collaborative culture with a supportive team. Unlimited growth opportunities. Opportunity to make massive contributions at a hyper‑growth company. Impact on a product helping ship millions of packages per day. EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. To be considered for this position, you must be authorized and based in the United States. #J-18808-Ljbffr Easypost 2