Remote Customer Service Representative

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. What You’ll Do Handle customer-service or sales calls (inbound and outbound). Follow detailed scripts and procedures. Resolve customer issues using empathy, accuracy, and strong communication. Meet performance goals for quality, response time, and satisfaction. What You’ll Need Clear English communication (bilingual preferred, additional pay) 2-monitor setup, minimum 1080p resolution each Hard-wired Ethernet connection Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation Quiet, distraction-free workspace Strong work ethic and ability to complete training modules independently Preferred Background 2+ years of customer-service, call-center, or sales experience Previous remote or performance-based work experience Tech-savvy, reliable, and eager to learn Please note this is a 1099 contractor position.