Branch Manager

Why Join the Sikorsky Credit Union Team?
Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!

If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members.

Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position.

General Summary :

The Branch Manager leads a team of sales and service professionals in one or more branches (based on headcount/transaction volume) and is accountable for achieving branch production goals, servicing members in their local market, and ensuring that Branch team adheres to all internal policies and procedures.


Key Essential Responsibilities:

1. Oversees all aspects of assigned branch. Directs daily workflow and coordinates staff schedules. Holds branch team accountable for adhering to all internal branch operations policies and procedures through consistent training and coaching. Responsible for overall member experience.
2. Manages branch business development efforts; including internal and external efforts to drive business to the organization.
3. Accountable for motivating and coaching staff to achieve all branch production goals established by senior management, included but not limited to: increasing membership, opening and servicing new and existing accounts, originating home loan and consumer loan applications (home equity, auto, personal, credit card, etc.). Cross-sells other Credit Union products and services.
4. Actively participates in Credit Union promotions and external networking opportunities. Leverages contacts for results.
5. Controls branch security and determines individual accountability for cash and negotiable items.
6. Recruits, interviews and recommends qualified personnel. Ensures that all employee performance appraisals are completed and administered in a timely manner, including goal setting, providing constructive feedback in a professional manner and developing a career path for each individual. Recommend, document and administer employee counseling and disciplinary actions in coordination with Human Resources.
7. Serves as back up to other Branch Managers in different branch locations when necessary.
8. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
9. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union's core values of Service, Teamwork, Integrity and Responsibility.
10. Performs additional duties as required.

Essential Skills, Knowledge and Requirements :

1. High school diploma or equivalent. Bachelor's degree strongly preferred. Will consider experience in lieu of degree.
2. 5 to 7 years of relevant experience in retail banking or in a Credit Union. Must have a minimum of 3 years of management and sales experience.
3. Strong knowledge of federal and state banking laws, regulations and compliance as well as extensive knowledge of banking and lending products and services.
4. Outstanding sales, problem solving and communication skills with the ability to prioritize and multitask. Strong analytical and organizational skills.
5. Must be available to work evenings and on weekends, as well as alarm calls and ATM servicing. Ability to travel up to 50%.
6. Proficiency in Microsoft Office, specifically Word and Excel. Familiarity with banking and lending software.
7. Must obtain and maintain the following license / commission: (Obtained Within 90 Days)
8. Must be available to work evenings and on weekends, as well as alarm calls and ATM servicing. Ability to travel up to 50%.
9. Proficiency in Microsoft Office, specifically Word and Excel. Familiarity with banking and lending software.
10. Must obtain and maintain the following license / commission: (Obtained Within 90 Days)
    1. NMLS Certification
    2. Notary Public
    3. State of CT Individual Producer License (Credit Insurance)

Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.