Pharmacy Technician

Job Description

Job Description

Pharmacy Technician

Position Summary

The Pharmacy Technician position can vary based on the technician’s desire to promote advancement within In Touch Pharmaceuticals. The Pharmacy Technician will have the opportunity to follow the “Pharmacy Technician’s Pathway to Success” provided completion of competency assessments and attainment of metric criteria within a tiered level. The Pharmacy Technician can reach levels of success within a dispensing department role, a data entry department role, and/or a sterile IV compounding department role.

Job Responsibilities

The primary purpose of the Pharmacy Technician and contribution to the organization and team is responding and completing tasks designated in each respective department (i.e. Dispensing, Data Entry, IV). Routinely applies critical thinking skills and effectively initiates resolution to problems identified by the customer or within departmental environments. Work cohesively within designated department to effectively promote teamwork.

Essential Functions

The essential functions of the Pharmacy Technician position include, but not limited to:

• Gain and maintain the knowledge required to independently work within their designated department and tier requirements (See Pharmacy Technician’s Pathway to Success).
• Customer Service
  1. Routinely applies telephone etiquette with peers and customers. Greeting, tone of communication and problem-solving concerns are professional.
• Use of Company Resources Appropriately
  1. Computer equipment
  2. Internet usage
  3. Esatto First Dose
  4. Reports and forms
  5. Use of tools in DMS (i.e. notes, highlighter, tags)
  6. Framework
  7. Automation hardware and software
• Compliance with Company policy and procedures
  1. Attendance at Department meetings
  2. Compliance with company handbook regulations (i.e. dress code, recording your time, conduct of behavior, etc.)
  3. Wears ID badge and enters time clock information as required.
  4. Time and Attendance System
• Compliance with Company Communication Practices
  1. Routinely checks email communication and responds timely to emails.
  2. Sharepoint

Knowledge, Skills, and Ability Requirements

• License
  1. Maintains current Pharmacy Technician license by the State of Indiana
• Performs Fraud, Waste and Abuse annually
• Education
  1. High School Graduate
• Language Skills
  1. Ability to speak English
  2. Read and interpret documents
  3. Speak effectively with co-workers and customers
• Mathematical Skills
  1. Demonstrate the ability to perform the arithmetic calculations required for usual dosage and days supply determination
• Computer Literacy
  1. Proficient with Keyboarding/Typing
  2. Data Base Software
  3. Order processing systems
  4. Word Processing software
  5. Internet Software
  6. Use of electronic mail (e-mail)
• Interpersonal Communication
  1. Ability to communicate information with peers and customers
  2. Maintain and achieve sound business relationships
  3. Maintain professional working environment.
  4. Treat all co-workers with respect.

Mental, Physical, and Work Environment Requirements

The position may require frequent sitting, long periods of standing, walking with continuous use of hands to finger, reaching with hands and arms movements. Close vision activity may be required with the ability to adjust the eye to bring an object into sharp focus. The overall work environment has moderate noise and can lead to excessive noise levels depending on the area of concentration (i.e. co-worker conversation, use of office equipment, automation and machinery).

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.