Clinical Coordinator

Job Description

Job Description

About Star Sleep & Wellness
At our practice, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we’re constantly at the forefront of innovations in dental sleep medicine. Learn more about our team and our mission at

About the Position

Star Sleep & Wellness is ready to welcome new talent to our Clinical Team at our new North Carolina location! We are excited to continue the growth of our practice with new additions to the team that are passionate about patient care and can add value to our workplace culture.

As a key member of our Clinical Team, you will collaborate closely with our doctors and mid-level providers to diagnose and treat sleep disorders. You will also manage your own patient column and handle a variety of appointment types daily. The ideal candidate is relationship-driven, highly detail-oriented, and comfortable working both independently and within a team. While education and experience in the medical field is appreciated, this is not required. We are willing to train individuals with a desire to work in healthcare! All new team members receive comprehensive, in-depth training to ensure their success in the role. With North Carolina being our newest location, initial training will be conducted within the Dallas-Fort Worth metroplex . All travel expenses will be fully compensated, and we will provide further details during the interview process.

Please Note: This is NOT a remote position.

Key Responsibilities:

• Manage a column of in-person patients each day, handling communication before, during, and after appointments.
• Adhering to our standard of care put in place by our Medical Director.
• Establish a relationship link with the patient to ensure continuity of care.
• Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer.
• Provide education to patients related to treatment options and their treatment plan.
• Assist with troubleshooting treatment plans during post-care appointments.
• Support medical and dental providers by conducting comprehensive patient passoffs.
• Send orders to labs with appropriate documentation when patients move forward with treatment.
• Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner.
• Complete duties related to scheduling and patient payments with a high level of accuracy.
• Uploading required documents into EMR software when necessary

About you…

Regardless of position in the organization, these are the core values we look for:

• Value Reputation : Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change : We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented : You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes : You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Does This Sound Like You?

Please apply! We would love to hear from you.

Additional Information

Candidates selected to move forward in the hiring process will be asked to complete a Berke Assessment. You are welcome to complete it in advance:

Due to high patient and clinic volume, please do not call or visit the office regarding your application status. We carefully review every application and will contact candidates whose experience aligns with our hiring needs.

Thank you for your interest in Star Sleep & Wellness. We look forward to hearing from you!