Lead Direct Support Professional

Job Description

Job Description

Take Another Chance is seeking an experienced Lead Direct Support Professional to join our team. Lead DSPs serve as on-site leaders within a 24-hour residential HPC setting , helping ensure individuals with developmental disabilities receive safe, structured, and person-centered support while maintaining operational stability, compliance, and continuity of care.

We are seeking dependable, compassionate professionals who embody our values of  Compassion, Opportunity, Dignity, and Evolvement (C.O.D.E.) . The ideal candidate is reliable and takes accountability, professional, has strong leadership and interpersonal communication skills, and is committed to providing high-quality, person-centered supports while balancing operational responsibilities. This role includes core tasks such as  assisting with activities of daily living ,  medication administration , transportation ,  community integration , and the  implementation of individualized support plans .

Compensation: $19.00–$21.00/hour , with starting pay determined based on relevant experience, certifications, demonstrated leadership ability, transferable skills, and job-related qualifications.
This is a leadership position within a 24-hour residential setting, with scheduling based on client and operational needs.

Key Responsibilities Leadership & Team Support

• Provide day-to-day leadership, guidance, and support to DSP staff
• Help maintain staffing stability and continuity of care across scheduled shifts
• Assist with onboarding, coaching, and supporting team members
• Promote professionalism, accountability, and effective communication within the home
• Address concerns promptly and escalate issues appropriately when needed

Client Care & Service Oversight

• Ensure services are delivered in accordance with Individual Service Plans (ISPs)
• Support individuals with activities of daily living and community integration as needed
• Monitor and report changes in health, behavior, or safety concerns
• Assist with medication administration oversight and documentation accuracy
• Help maintain a calm, structured, and person-centered environment

Documentation & Compliance

• Review and maintain accurate, timely, and audit-ready documentation
• Monitor EVV completion and required communication logs
• Follow all company policies, ISP requirements, Ohio DODD regulations, and safety procedures
• Assist with maintaining medication records, incident documentation, and compliance tracking
• Participate in required trainings and maintain certifications

Home & Operational Oversight

• Maintain a clean, safe, and organized residential environment
• Assist with household operations, appointments, transportation, and scheduling coordination
• Report maintenance, safety, or operational concerns promptly
• Utilize email, Microsoft Teams, EVV systems, and other electronic documentation platforms effectively

Minimum Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Valid Ohio Driver’s License with Ohio Bureau of Motor Vehicles.
• Reliable daily access to a personal vehicle to transport clients.
• Proof of active auto insurance meeting Ohio minimum requirements.
• Ability to pass both a criminal and a driving history background checks.
• Current AHA Heartsaver First Aid/CPR/AED certification.
• Current Category I Medication Administration Certification with the Ohio DODD.
• Minimum 2 years of prior experience supporting individuals with developmental disabilities
• Minimum 1 year of prior leadership, senior DSP, or supervisory experience .
• Ability to lift up to 50 pounds and perform physical tasks, including bending, reaching, and standing for extended periods
• Ability to work assigned shifts consistently to support operational stability and continuity of care.
• Ability to maintain professionalism, accountability, and timely communication in a leadership role.

Professional Skills & Competencies

• Proficiency with electronic documentation systems and basic computer applications.
• Ability to lead by example while maintaining a person-centered approach to care in high-responsibility environments.
• Ability to identify, escalate, and help resolve operational or compliance concerns appropriately.
• Strong written and verbal communication skills, including attention to detail, accurate and timely documentation, and maintaining audit readiness.
• Ability to work both independently and collaborate within a team while exercising sound judgment and decision-making
• Professional interpersonal skills to effectively support individuals served and support staff performance, continuity of care, and overall house operations
• Strong understanding of person-centered supports, client rights, and maintaining professional boundaries
• Ability to adapt to changing client needs while maintaining a calm, professional demeanor
• Demonstrated reliability, accountability, and commitment to quality care

Preferred Qualifications

• 3-5 years of experience in developmental disabilities or residential care settings
• 2+ years of previous experience serving in a Lead DSP, Team Lead, or similar leadership role
• Previous experience training, mentoring, or coaching staff members.
• Current Ohio DODD Medication Administration certification of Category II and/or III
• 1+ years of previous experience with EVV systems, electronic documentation platforms, and compliance tracking.
• 1+ years of previous experience participating in compliance audits, ISP implementation, incident reporting, and/or staff documentation review.
• Experience supporting individuals with high behavioral support needs, personal care needs, or community integration goals
• Proficiency with Microsoft Office Suite, Microsoft Teams, Brittco, or similar systems.

What We Offer

• Make a meaningful difference in the lives of individuals with developmental disabilities  every day .
• Join a supportive, mission-driven team environment guided by our C.O.D.E. values.
• Receive paid training and certification support to help you succeed and grow professionally.
• Access opportunities for additional hours, career development, and advancement.
• Enjoy paid holidays and a workplace that recognizes and values your contributions.

If you are a dependable leader who values structure, accountability, and person-centered care, we encourage you to apply and grow with us at Take Another Chance.

Take Another Chance provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity and/or expression, national origin, ancestry, citizenship status, disability, genetic information, marital status, veteran status, military status, or any other characteristic protected by federal, state, or local law.

In compliance with applicable laws, Take Another Chance is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants needing assistance during the hiring process. If you require an accommodation to complete an application, participate in the interview process, or otherwise engage in the hiring process, please contact our support team at View email address on us.fitly.work.

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