Sales Training Manager

Job Description

Job Description

Description

Role summary 

This position is ideal for an experienced field sales or sales training professional to join the North America Learning & Development team as Sales Training Manager at our Raleigh location, ensuring our Sales Associates and new hires are equipped with the knowledge and skills to win.   

Reporting to North America Learning & Development leadership and directly enabling the success of the Sales Associate Program and field sales onboarding, you will play a key role in building out measurable, repeatable, and scalable onboarding training with a focus on the early-in-career cohorts.  Your expertise will ensure our training programs and courses are relevant and realistic.  

This is a full time position in our Raleigh NC office.   

Role expectations 

• Collaborate with field sales leadership, marketing stakeholders, and commercial excellence to deliver strategic and relevant sales training 
• Collaborate with sales training operations to build out training initiatives that apply instructional design rigor, contain appropriate modalities and content, and prove effectiveness at all levels 
• Work with Area Field Training Managers and subject matter experts to ensure training solutions minimize waste/defects and have the most relevant and current information, are market tested, and pass our QA process 
• Create, maintain, plan, and directly facilitate the sales associate new hire and continued education curriculum on a regular cadence 
• Provide in person and virtual instructor led training based on project need 
• Serve as a trusted business partner to internal stakeholders 
• Use available data and KPIs to identify and prioritize skill development opportunities, monitor progress, analyze effectiveness, and report results to commercial leadership 

What we're looking for 

• Education: Bachelor’s degree required; advanced degree in science or business preferred or equivalent experience
• Experience: Minimum 6 years of recent sales experience; sales training experience with a background in pharmaceutical or medical device sales training preferred 
• Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application 
• Communication: Demonstrated skills at all stakeholder levels and proven ability to influence without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations 
• Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems 

Complementary skills 

• Instructional design, learning analytics, LMS/learning platforms administration 
• Project management and project management software utilization 
• MS Office Suite and Copilot integration 

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If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. 

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. 

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.  

Family Benefits.  Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings),  dental, and vision in accordance with those plans.  Align also offers to employees:

• Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
• Back-up Child/Elder Care and access to a caregiving concierge
• Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
• Breast Milk Delivery and Lactation Support Services
• Employee Assistance Program
• Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan

Employee benefits.  Align offers its employees:

• Short-term and long-term disability insurance in accordance with those plans.
• Basic Life Insurance and Accidental Death and Dismemberment.  Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
• Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
• 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
• Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
• Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days.  Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
• Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
• 11 Company-designated paid holidays throughout the year.
• If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave.  All parental leave must be completed within one year of the birth or placement of the child.  Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
• Non-exempt employees will receive full pay for up to 10 days of jury duty.  Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.  

To the extent applicable state or local law offers more generous benefits, Align complies with any such law.