Fairfield Inn & Suites Austin South - Front Desk Supervisor

Fairfield Inn & Suites Austin South - Front Desk Supervisor Aimbridge Hospitality Schedule Full time Job Type Regular Description Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight. KEY SKILLS/RESPONSIBILITIES Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star. Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed. Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value. Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center. EDUCATION & EXPERIENCE High School diploma or equivalent required; college coursework in a related field helpful. At least 2 to 3 years of progressive experience in a hotel or related field required. Previous supervisory experience preferred. Must have a valid driver’s license. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION:

Situated just 8 miles from Austin-Bergstrom Airport, the Fairfield Inn Austin South hotel is a top choice among hotels in south Austin for our ideal location just off I-35. We’re just minutes from sites such as UT Austin, Circuit of the Americas and Zilker Park. Visitors love our refreshed hotel rooms with plush Marriott bedding, 32-inch flat-screen TVs and free WiFi. Guests can start each morning with our free hot breakfast buffet then get in a workout at our 24-hour fitness center. Families love our indoor pool and free onsite parking. Business travel is easy with our onsite business center and close proximity to AMD, Farmers Insurance and Motorola. Putting comfort first, the Fairfield Inn Austin South hotel is the ideal choice for anyone's next trip to Austin. Fairfield Inn & Suites Austin South - Front Desk Supervisor Aimbridge Hospitality #J-18808-Ljbffr Aimbridge Hospitality