Senior Software Engineer, Agent Product
$244k - $305kDecagon
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
About the Team
The Agent Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon’s growth. You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long‑term, scalable solutions.
Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues.
About the Role
On the Agent Engineering team, you’ll have complete ownership and autonomy in building and shipping best‑in‑class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare, and hospitality, solving their users’ needs with reliable and intuitive AI agents.
Engineers here own their work end‑to‑end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant solutions that scale to millions of users.
In this role, you will
- Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
- Identify cross‑customer trends that guide the evolution of Decagon’s agent building platform and research efforts
- Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise‑grade customers
Your background looks something like this
- Have 5+ years of industry experience in software engineering
- Proficiency with Python, Typescript and asynchronous programming
- A high degree of comfort digging into system failures within deep technology stacks using any tool necessary
Even better
- Prior experience working with multi‑modal models
Benefits
- Medical, dental, and vision benefits
- Take what you need vacation policy
- Daily lunches, dinners and snacks in the office to keep you at your best
Compensation
$244K – $305K + Offers Equity
#J-18808-LjbffrVacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Senior Software Engineer, Agent Product in New York, NY vacancy
$124k - $195k
...culture. Overview The Data Products Team within the Data Insights... ...Partner with data engineers to integrate BigQuery pipelines... ...Qualifications ~5+ years of software development experience building... ...production AI solutions, including agents, agentic workflows, and RAG...SeniorImmediate startNew York, NY8 days ago- ...Paramount Pictures seeks a Senior Software Engineer for AI Products & Agents in New York, offering a fully remote work option. Join a data-centric team building internal tools with Next.js, FastAPI, and AI-driven workflows to power Paramount's streaming platforms and analytics...SeniorRemote work
Paramount Pictures
New York, NY22 hours ago - ...Scale AI is shaping the future of enterprise AI with frontier agents deployed across diverse workflows. You will design, evaluate, and... ...working directly with enterprise customers. You will build production-grade AI systems, ensure reliability, and experiment across models...Senior
Front Door Defense
New York, NY22 hours ago $250k - $330k
...concierge customer experience. Our AI agents provide intelligent, human-like... ...AI agents. We transform complex engineering work into intuitive self-serve products, making sophisticated AI... ...means working closely with the Agent Software Engineering and Agent PM teams to...SeniorFull timeWork at officeDecagon
New York, NY17 hours ago$200k - $240k
...building applied AI that drives real productivity gains and transforms how the global... ...We are seeking an entrepreneurial Senior Applied Agent Engineer to join as a founding member of the... ...You Have ~5+ years of professional software engineering experience, with at least...SeniorTemporary workLocal areaFlexible hoursShift workDay shiftTraba
New York, NY22 hours ago$200k - $240k
...applied AI that drives real productivity gains and transforms how... ...Catalyst.You'll build the AI agents themselves—the harnesses, evals... ...seeking an entrepreneurial Senior AI Agent Engineer to join as a founding... ...the last.You Have5+ years of software engineering, with 1+ year shipping...SeniorTemporary workLocal areaShift workDay shift- ...foundation AI models and end-to-end products that are designed to solve... ...is a team of researchers, engineers, designers, and more, who... ...This Role?Ready to build AI agents that revolutionize... ...Security team is looking for a Senior Software Engineer to create autonomous...SeniorFull timeWork at officeLocal areaRemote workHome office
$250k - $330k
...conversational AI platform in New York is seeking a Senior Software Engineer to design and build critical execution systems for AI agents. The role offers significant autonomy and... ...have over 5 years of experience in production systems, proficiency in Python or Typescript...SeniorDecagon
New York, NY22 hours ago$200k - $400k
...Hunter Douglas to deploy AI agents that power personalized, deeply... ...the Team The Enterprise Product team creates the platform... ...agents. We transform complex engineering work into intuitive self-serve... ...About the Role As a Senior Software Engineer on the Enterprise Product...SeniorFull timeWork at officeLocal areaDecagon
New York, NY17 hours ago$192k - $240k
...spend management, bill pay, and travel software, Brex enables founders and finance teams... ...and support you need to grow your career.Engineering at BrexEngineering at Brex is about building... ...at Brex, you will help develop new products from concept to launch, whether for a 5-...SeniorWork at officeRemote workWork from home$145k - $225k
...meet you.About the RoleWe're looking for a Senior Software Engineer to join our Director of Engineering building ShopMy's agent orchestration platform: the system our AI agents... ...from Slack, Linear, GitHub, and the ShopMy product; durable multi-step workflows; human-in-the-...SeniorWork experience placementWork at officeImmediate startFlexible hours- ...-moving AI startup in the logistics space is hiring a Senior Software Engineer (AI Agents) to build the core systems behind an intelligent automation... ..., operations-heavy industries. You’ll design and ship production-grade LLM systems, contribute across the stack, and...Senior
Arcadia
New York, NY22 hours ago $180k - $210k
...are building applied AI that drives real productivity gains and transforms how the global... ...Manager to join as a founding member of the Agents team and help us build the next layer of... ...will work directly with founders, product engineers, ML teams, and early design partners to...SeniorTemporary workLocal areaFlexible hoursShift work$180k - $230k
...in Silicon Valley. Our team includes AI product leaders from companies like Google, physician... ...We're looking for an insanely cracked engineer to join our engineering team. We're looking... ...skills. Our ideal candidate has built AI agents and leveraged clever engineering...Senior2 days per weekAsha Health (YC F24)
New York, NY22 hours ago$141.9k - $190.3k
Job Posting Title:Senior Product Software Engineer (Swift)Req ID:10154354Job Description:Department OverviewTechnology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product...SeniorFull time$148.7k - $199.4k
...present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists,... ...:Disney's Watch team is seeking an experienced Senior Software Engineer who is excited to build apps enjoyed by...Senior$170k - $240k
...Role At Commure, our Ambient Agents team is at the forefront of... .... We’re looking for talented engineers to scale our agent stack to... ...building efficient and scalable software, delivering quality features... ...with engineers, Product Managers, UX designers, and leadership...SeniorWork experience placementCommure
New York, NY22 hours ago$141.9k - $190.3k
...present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists,... ...is seeking someone who can fill the role of a Senior Product Software Engineer to create a feature rich standard...Senior$250k - $330k
...Health, and Hunter Douglas to deploy AI agents that power personalized, deeply... ...interactions. About the Role As a Senior Software Engineer on the Agent Orchestration team, you... ...this ~5+ years of experience building production systems ~ Proficiency in Python or...SeniorWork at officeDecagon
New York, NY22 hours ago- ...only be sent from @Rippling.com addresses.About the HR Product TeamThe HR Product Engineering team is the foundational layer of Rippling's unified workforce... ...intersection of HR, compliance, and enterprise software. Our products manage the most sensitive and essential aspects...SeniorWork at office3 days per week
$205.6k - $257k
...decisions.We’re looking for an AI Product Manager to own the Healthcare vertical within our Agents Data & Reinforcement Learning... ...simulations of healthcare software and workflows that labs use to... ...industry, driving execution across engineering, operations, and go-to-market...SeniorFull time- ...only be sent from @Rippling.com addresses.About the IT Product TeamThe IT Product Engineering team is critical to unifying Rippling's workforce management... ...traditional IT administration. Our mission is to build software that enables businesses to manage employee devices,...SeniorWork at officeRemote work3 days per week
- ...only be sent from @Rippling.com addresses.About the HR Product TeamThe HR Product Engineering team is the foundational layer of Rippling's unified workforce... ...intersection of HR, compliance, and enterprise software. Our products manage the most sensitive and essential aspects...SeniorWork at office3 days per week
$165k - $312k
...customers in 58+ countries, strong product‑market fit, and world‑class... ...— from leadership to engineers — and work together to... .... Role Overview As a Software Engineer, Agents, you'll build the systems that... ...for this role at the Mid, Senior, and Staff levels. ~ Proficiency...SeniorHarvey
New York, NY1 day ago$160k - $240k
Senior Software Engineer - Bloomberg Product Identifier Repository Location New York Business Area Engineering and CTO Ref # 10052323 Description & Requirements Bloomberg runs on financial data. Every price, corporate action, benchmark, security...SeniorTemporary workFor contractorsWork experience placement- ...Join to apply for the Senior Software Engineer-AI Agents role at Hatch About Hatch At Hatch, we’re revolutionizing customer service with... ...backend systems that power our AI platform. Partner with product and front‑end engineers to design flexible backend...SeniorFull timeWork at officeRemote workRelocationFlexible hours3 days per week
Hatch
New York, NY1 day ago $192k - $240k
...real world. As a Sr. PM on the Agent Integrations team, you will... ...demand, business impact, and engineering capacity across a catalog of... ...AI integration surface. Lead product strategy for self-hosted AI workloads... ...as a Product Manager with a Software, Solutions, or Systems...SeniorWork at office$148.7k - $199.4k
Job Posting Title:Senior Product Software Engineer - FrontendReq ID:10153777Job Description:Technology is at the heart of Disney’s past, present, and... ...authoring durable project context for AI tools — AGENTS.md, CLAUDE.md, Cursor rules, custom skills, or comparable...SeniorFull timeWork experience placement$184.9k - $250.2k
...self-service performance advertising products that catalyze product discovery and... ...array of opportunities.We're seeking a Senior Software Development Engineer with Machine Learning/LLM/Agentic... ...the shopper and the context; 2. Multi-agent workflow to accurately and...SeniorInternshipFlexible hours$180k - $250k
...take ideas from research to production with less friction. Through... ...combines developer-first software with cost-efficient, large-... ...What We’re Looking For The Agents team at Lightning AI is building... .... We’re looking for a Senior Software Engineer to help design and build the...SeniorWork at officeWork from homeFlexible hours2 days per weekLightning
New York, NY22 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Software Engineer, Agent Product. Be the first to apply!
Related searches
- senior robotics software engineer New York, NY
- software system engineer New York, NY
- part time software developer New York, NY
- fall software engineering internship New York, NY
- security software engineer New York, NY
- intel software engineer New York, NY
- software developer fintech New York, NY
- new graduate software engineer New York, NY
- software development engineer aws New York, NY
- information technology software engineer New York, NY