Marine Service Advisor / Service Writer (Boating Industry)
$55k - $80kRiver Valley Marine
Marine Service Advisor / Service Writer
Turn Your Passion for Boating into a Career
Do you love being on the water? Are you the person friends call when they need boating advice, help diagnosing a problem, or recommendations on keeping their boat in top condition?
River Valley Marine is hiring an experienced Marine Service Advisor / Service Writer to join our award-winning dealership serving the Lake Minnetonka boating community.
As our dealership continues to grow, we're looking for an experienced Marine Service Advisor / Service Writer who will primarily support our Service Department while providing occasional assistance to our established Parts Department during peak business periods. You'll help customers with repairs, maintenance, seasonal service, and boating questions while delivering an exceptional ownership experience from start to finish.
Whether your experience comes from the marine industry, automotive, RV, powersports, heavy equipment, or another dealership environment, we're looking for someone who enjoys helping customers, solving problems, and building lasting relationships.
Compensation
Base Salary + Commission
- Annual Earnings: $55,000-$80,000+
- Approximately $26-$38+/hour equivalent
- Performance incentives with strong earning potential
- Stable, year-round income
- Full-time career with advancement opportunities
Why Join River Valley Marine?
- Join one of North America's Top 10 Marine Dealers
- Work around premium pontoons, fishing boats, surf boats, wake boats, and marine accessories every day
- Help customers spend more time enjoying the water
- Family-owned company with a reputation built on exceptional customer service
- Modern dealership with an outstanding team culture
- Employee discounts on boats, parts, accessories, apparel, and service
- Long-term career growth opportunities within River Valley Companies
What You'll Do
Service Responsibilities
- Serve as the primary point of contact for customers regarding repairs, maintenance, diagnostics, winterization, storage, commissioning, and seasonal service
- Write accurate repair orders and service estimates
- Schedule repairs and coordinate technician workflow
- Communicate repair recommendations, timelines, and repair updates
- Keep customers informed throughout the repair process
- Assist with warranty administration and service documentation
- Follow up after service to ensure an exceptional customer experience
- Build long-term customer relationships that create loyal River Valley Marine customers
Parts Support Responsibilities
- Assist the Parts Department during busy periods and seasonal demand
- Help customers identify the correct marine parts and accessories when needed
- Support technicians by coordinating parts requests with the Parts Department
- Assist with special orders, warranty parts, and customer pickups
- Help maintain accurate documentation within dealership systems
- Work collaboratively with our Parts Manager to ensure customers receive timely, accurate service
Team Responsibilities
- Deliver an exceptional ownership experience for every customer
- Build lasting relationships with customers and fellow boating enthusiasts
- Utilize Lightspeed EVO and dealership software to document customer interactions
- Support dealership goals related to customer satisfaction, efficiency, profitability, and teamwork
- Contribute to a positive, professional, and customer-focused culture
What We're Looking For
- Genuine passion for boating, fishing, watersports, or lake life
- Experience as a Marine Service Advisor, Marine Service Writer, Boat Service Writer, Automotive Service Advisor, RV Service Writer, Powersports Service Advisor, Service Writer, Parts Advisor, or a similar dealership service professional
- Outstanding customer service and communication skills
- Strong organizational and multitasking abilities
- Ability to explain technical information in a way customers understand
- Comfortable recommending maintenance, repairs, accessories, and seasonal services
- High attention to detail and strong follow-through
- Strong computer skills
- Positive attitude and team-first mentality
- Valid driver's license required
Preferred Experience
Experience in one or more of the following is highly valued:
- Marine service or boat service
- Boat ownership or active boating lifestyle
- Marina operations
- Marine parts and accessories
- Boat maintenance
- Winterization and seasonal storage
- Mercury, Yamaha, Suzuki, Volvo Penta, or other marine engine brands
- Automotive dealerships
- RV dealerships
- Powersports dealerships
- Warranty administration
- Inventory coordination
- Lightspeed EVO, Outlook, Excel, or SharePoint
New to the Marine Industry?
Many of our best Marine Service Advisors and Service Writers came from automotive, RV, and powersports dealerships.
If you're passionate about boating and enjoy helping customers, we'll teach you the marine side of the business while you build a rewarding long-term career.
Schedule
- Full-time, year-round employment
- Monday-Friday
- Typical hours: 8:00 AM-5:00 PM
- Additional hours may be required during our busy spring commissioning ("spring run-up") and fall winterization seasons to support customer demand
Benefits
- Medical insurance with multiple plan options
- Dental insurance
- Health Savings Account (HSA)
- 401(k) with Traditional and Roth options
- Employer matching contributions
- Life insurance
- Short-term disability insurance
- Accident and critical illness insurance
- Supplemental insurance options
- Paid time off (PTO)
- Paid holidays
- Employee Assistance Program (EAP)
- Doctor on Demand virtual healthcare
- Wellness Marketplace discounts
- Get Active wellness program
- Financial planning resources
- Company-provided apparel
- Employee discounts on boats, marine accessories, and parts
About River Valley Marine
River Valley Marine has been helping Minnesota families create memories on the water since 1996. As part of River Valley Companies, we've grown into one of the Midwest's premier marine dealerships by hiring passionate people who genuinely enjoy boating and delivering exceptional customer experiences.
Our Marine Service Advisors and Service Writers are the bridge between our customers and our technicians. They help boaters understand their service needs, communicate repair recommendations, and ensure every customer receives the level of care that keeps them coming back season after season.
Apply Today
If you're searching for Marine Service Advisor jobs, Marine Service Writer jobs, Boat Service Advisor jobs, Boat Service Writer jobs, Marine Customer Service jobs, Marine Careers, Automotive Service Advisor jobs, RV Service Writer jobs, Powersports Service Advisor jobs, Service Writer jobs, Service Advisor jobs, or Marine dealership jobs in the Lake Minnetonka or Long Lake area, we'd love to hear from you.
Apply today and join a team where your passion for boating, customer service, and professional growth can become a rewarding long-term career.
River Valley MarineVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Marine Service Advisor / Service Writer (Boating Industry) in Long Lake, MN vacancy
$55k - $80k
Marine Parts & Service Advisor Boating • Marine Parts • Service Operations • Customer Experience Long Lake, MN... ...technician support • Service writer • Powersports experience • RV service... ...service experience required Marine industry experience preferred but not required...MarineBoatHourly payPermanent employmentFull timeTemporary workSeasonal workImmediate startMonday to Friday- River Valley Power & Sport in Long Lake, MN is seeking a Marine Parts & Service Advisor. This role involves assisting customers with marine parts... ...candidates will have customer service experience, a passion for boating, and the ability to multitask. Join a top marine dealer...MarineBoat
$85k - $250k
...Luxury Marine Sales Consultant River Valley Marine is hiring a Luxury Marine Sales Consultant... ...of the most prestigious and competitive boating markets in the Midwest on Lake Minnetonka... ...a long-term career in the premium marine industry on Lake Minnetonkaapply now to join River...MarineBoatBase plus commissionTemporary workSeasonal workWeekday work- ...investigations, or protective services. Key Responsibilities... ...weapons, and security vehicles or boats; support harbor and waterside... ...with other security forces, Marine units, NCIS, and joint or host... ...Required Preferred Job Industries Government & Military...MarineBoatApprenticeshipOverseasNight shiftRotating shift
US Navy
Spring Park, MN3 days ago - Energy Jobline ZR in Wayzata, MN is seeking a Luxury Marine Sales Consultant to sell new and pre-owned premium boats. You will deliver a high-touch customer experience while building lasting relationships with affluent clients. The ideal candidate has experience in high...MarineBoatFull time
$85k - $250k
Luxury Marine Sales Consultant Job Description: Salary: $85,000 - $250,000+ annually. Location: Minnetonka, MN. Full-Time. Why This Opportunity... ...skills Key Responsibilities Sell new and pre-owned premium boats, wake boats, surf boats, and pontoons Deliver a refined,...MarineBoatBase plus commissionFull timeTemporary workSeasonal workMonday to FridayWeekday work$50k - $75k
...Customer Service Representative - State Farm Agent Team Member Here at Zach Augustyn - State Farm Insurance in Maple Grove, MN, we offer... ...Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a...BoatRelocation$80k - $100k
...lead marketing across all dealership locations and channels: boat sales, service, events, Pro Shop, and customer experience. You will inherit... ..., ideally in retail, lifestyle brands, powersports, marine, automotive, outdoor recreation, hospitality, or a customer‑...MarineBoatFull timeSeasonal workWork at officeMonday to FridayFlexible hoursNight shiftAfternoon shift$50k - $100k
...Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second... ...Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships...BoatFor contractorsRelocation- ...corrections, investigations, or protective services. Key Responsibilities Conduct... ...lethal weapons, and security vehicles or boats; support harbor and waterside security, high... ...integration with other security forces, Marine units, NCIS, and joint or host-nation partners...MarineBoatApprenticeshipOverseasNight shiftRotating shift
US Navy
Eden Prairie, MN5 days ago - ...Wayzata, part of the Ed Napleton Automotive Group, is seeking a Service Advisor who will act as a liaison between customers and technicians.... ...a family-owned business with over 90 years in the automotive industry and enjoy a comprehensive benefits package, including medical...
- ...Part Time Nabisco Merchandiser/Order Writer Join our team of Part Time Nabisco Merchandiser... ...Ahoy, Triscuit, among other delicious industry-leading snacks. Represent Mondelēz in... ...to ensure the most efficient in-store service. Enhance seasonal sales, seasonal displays...Hourly payPart timeSeasonal workWeekend work
Mondelēz International
Eden Prairie, MN2 days ago $50k - $100k
...of our customers by proactively marketing relevant products and services. If you are a motivated self-starter who thrives in a fast-pace... ..., Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a...BoatFor contractorsRelocationFlexible hours- ...Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second... ...pride for our company. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Zach Augustyn...BoatRelocationFlexible hours
- ...Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a... ...of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an...BoatRelocationFlexible hours
- ...customers Provide outstanding customer service and interact with management and... ...experience by working in the automotive industry or have gained experience tinkering with/... ...heavy equipment, farm industry, diesel, marine, or dealership Experience in airport ground...MarineNight shift
Genuine Parts Company
Maple Grove, MN2 days ago - ...Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second... ...Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships...BoatFor contractorsRelocationFlexible hours
$42k - $110k
...Service Advisor As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with... ...others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant...Temporary workFlexible hoursJLR
Golden Valley, MN8 hours ago$55k - $80k
...Service Advisor The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Chevrolet of Wayzata, the Service Advisor is a critical role, working as a liaison to our customers and technicians by presenting vehicle repair recommendations...Local areaChevrolet of Wayzata
Wayzata, MN2 days ago$35k - $40k
...Job Description The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Lexus of Wayzata, the Service Advisor is a critical role, working as a liaison to our customers and technicians by presenting vehicle repair recommendations. You will play...Local areaLexus of Wayzata
Wayzata, MN5 days ago$55k - $80k
...Amherst. Basil Family Dealerships. Automotive Service Advisor. $55,000 - $80,000/year. Be the voice our customers trustand the reason they... ...license with a clean driving record. Knowledge of automotive industry tools and equipment. Ability to work independently and as part...Full timeBasil Family Dealerships
New Hope, MN2 days ago$50k - $60k
...Floating Service Advisor $50-$60k/year As a Floating Service Advisor, you will own our customer’s experience in the service lane when needed... ...others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales,...Temporary workFlexible hoursLuther Mazda
Golden Valley, MN2 days ago$65k - $124.77k
...presentations. Candidates should have a high school diploma and sales experience. Proficient communication and an understanding of industrial products are key. Motion offers a competitive benefits package including healthcare, 401(k), and vacation. Salary ranges from $65...- ...the Minneapolis area. With ample outdoor activities, including boating, hiking, and parks, it's an ideal place for families and professionals... .... Proven ability to generate a high volume of aesthetic services. Strong communication skills and a large patient following....BoatFull time
ADDISON KENWAY & ASSOCIATES LLC
Wayzata, MN5 days ago - ...vehicle sales to the new and pre-owned sales departmentsAssist the service manager as necessaryFollow company safety procedures to avoid... ...to fumes, dirt, dust and harsh chemicalsWhat Morrie's Offers:Industry-leading 401(k) and Roth IRA programs with competitive company matchFull...Temporary work
$60k - $120k
Lexus of Wayzata is seeking a Service Advisor to act as a liaison between customers and technicians. This role is vital for ensuring customers receive top-notch service and repair recommendations. The ideal candidate will be responsible for managing customer relations during...$35k - $40k
Lexus of Wayzata is seeking a dedicated Service Advisor to serve as a bridge between customers and technicians, offering vehicle repair recommendations while ensuring excellent customer service. This role involves greeting customers, writing repair orders, and maintaining...$57k - $76.1k
...with product and operations to improve offerings, lead times, and service Remain proactive in account needs to prevent poor customer... ...technical services preferred Medical manufacturing or medical industry experience required Familiarity with digital manufacturing or industrial...Permanent employmentTemporary workWork experience placementWork at officeImmediate startFlexible hoursProto Labs
Maple Plain, Hennepin County, MN5 days ago- ...care Active state physician license and DEA registration. Deephaven boasts premier recreation on Lake Minnetonka with boating and waterfront activities. Luxury housing options appeal to professionals. Excellent schools and nearby job hubs support a balanced...Boat
Addison Kenway.
Wayzata, MN4 days ago - A dynamic technology company in Wayzata is seeking an individual with 5-8 years of experience in a GMP laboratory to write and revise standard operating procedures. The candidate will collaborate with cross-functional teams, manage project timelines, and utilize tools like...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Marine Service Advisor / Service Writer (Boating Industry). Be the first to apply!
