Diagnostic Imaging Medical Assistant

City/State: West Nyack, New York

Department: West Nyack Imaging Center

Work Shift: Evening

Work Days: ALTERNATE WORK SCHEDULE

Scheduled Hours: 12 PM-8:30 PM, 7 AM-3:30 PM

Scheduled Daily Hours: 8.5 HOURS

Scheduled Weekly Hours: 40

Hourly Rate/Range: $23.00+ For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The Medical Assistant functions as a member of the patient care team, under the direction of the Lead MRI RT and Clerical Supervisor of DI and proficiently performs all aspects of the role. The Medical Assistant is responsible for supporting the RT's with clinical tasks including but not limited patient screening, patient changing and preparation for MRI exam. The Medical Assistant takes an active role in the efficient operation of the center and works collaboratively with the other clinical team members in the department to continually manage proper workflow and safety protocols. Will also perform phlebotomy duties as needed.

Essential Functions

1. Consistently performs patient care activities according to the clinical standards of Montefiore Nyack ASC MRI DI Areas.
2. Answering phones, scheduling appointments, and performs data entry related to patient information.
3. Follows all related MRI Safety measures as per the 2024 ACR manual on MRI Safety including all processes and protocols to keep patients, families, employees and self safe in the MRI environment.
4. Greets and directs patient to waiting area and notifies modality of patient's arrival. Monitors waiting area to prevent delays in service and notify Supervision when needed.
5. Notifies appropriate personnel of changes in patient condition and/or emergent/urgent situations; initiates emergency interventions (BLS/Heartsaver) as appropriate.
6. Is proficient and performs general phlebotomy and line insertion
7. Follows established MRI safety related policies and procedures to ensure patient safety by demonstrating appropriate use of MRI Safe wheelchairs, stretchers and MR safe patient handling.
8. Gives hand-off and receives hand-off to RT and other colleagues, at change of shifts and before leaving the unit.
9. Demonstrates safe practice and complies with all policies, procedures and protocols concerning Infection Control, hand hygiene and all aspects of patient related care.
10. Responds appropriately to requests from co-workers and other departments. Treats patients, visitors, physicians and other employees with courtesy, respect and caring behavior. Consistently displays a positive demeanor.
11. Resolves issues one-on-one when possible; consults with Manager/Coordinator/Director, as applicable, for help with conflict resolution
12. Demonstrates competency in care of age-specific patient population.
13. Facilitates the preparation of patients for examinations
14. Verifies patient identification using two identifiers
15. Instructs patient on gowning and security of personal belongings
16. Provides basic exam education to patient, referring clinical questions to technologists
17. Assists technologists during procedure as needed and instructed including moving patients and obtaining supplies and equipment
18. Assists in transferring patients in and out of procedures rooms, as required
19. Assists technologist upon completion of exam
20. Maintains basic supply levels in order to provide optimal patient care
21. Keeps areas clean and orderly using proper cleaning techniques
22. Sets up supplies as requested by technologist
23. Stocks changing rooms and blanket warmers daily and as needed
24. Confirms patient flow stays in contact with patients regarding appointment times
25. Performs other related functions
26. Assists in restocking, folding linen & patient gowns, discarding soiled linen and other unit specific ancillary tasks.

A. CUSTOMER SERVICE:

1. Demonstrates the ability to create a positive interaction with the customer.
2. Demonstrates positive communication with people of different cultures, values & beliefs.
3. Demonstrates the ability to acknowledge customer concerns and takes corrective action.
4. Demonstrates compliance with identified customer service behaviors.
5. Provides escort to customers when necessary.

B. PERFORMANCE IMPROVEMENT:

1. Participates in Department/Hospital-wide activities which improve processes and/or outcomes.
2. Utilizes resources to maintain and improve self-development and knowledge.
3. Complies with licensure and/or certification requirements.
4. Participates in annual competency assessment.

C. BUDGET:

1. Demonstrates fiscally prudent use of equipment and supplies.
2. Utilizes charge process for supplies/equipment.

D. PROJECTS/ASSIGNMENTS:

1. Completes projects/assignments within projected time frames and expectations.
2. Participates in committees and task forces as requested.
3. Performs other duties as assigned within classification.
4. Assists with the orientation process for new hires.

B. MISSION/STRATEGIC PLAN:

Participates in activities which support the mission of the hospital

Qualifications

High School Required or GED Required and Certificate Successful completion of a nursing/ medical assistant training program Preferred 1-3 years Minimum of 2 years’ experience working as a Medical Assistant Preferred Interpersonal and Communication skills Upon Hire Required BLS Certification (AHA) Upon Hire Required Montefiore Nyack Hospital is an equal employment opportunity employer.

Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

If you’re a skilled healthcare professional who values teamwork and excellence in patient care, then Montefiore Nyack Hospital could be your perfect match. As part of the Montefiore Health System, we offer the quality of a premier academic medical center and the caring of a community hospital. We’re committed to the health and well-being of Rockland County’s residents and our team members, and offer flexible opportunities for per diem, part-time and full-time employment.

Team members benefit from: Robust compensation package, including competitive pay, medical benefits, tuition reimbursement and more Outstanding professional staff The clinical excellence of the Montefiore Health System Opportunities for growth through training and continuing education Equal Opportunity Employment Zero tolerance policy for discrimination, harassment and abuse Fair employment practices, including equal treatment in hiring, promotion and compensation WE CARE code of conduct for all team members ust 35 miles from New York City, Rockland County offers friendly communities, natural beauty, outdoor pursuits, convenient shopping and easy access to New York City. While Rockland County has plenty to offer, both the mountains and the beach are within a few hours’ drive. Rockland is an area full of history and has a vibrant arts scene with museums, theaters, music venues, cultural events and festivals. Learn more about cultural events in Rockland County. With over 3,000 acres of parks, Rockland County is a Preserve America Community protecting open spaces and uncluttered skylines. The county offers trails, dog runs, historic landmarks, water activities, golf and horseback trails. Learn more about outdoor activities in Rockland County. One of the top dining areas in the Hudson Valley, Rockland County features award-winning chefs and a growing craft beverage scene. Shopping options range from independent boutiques in quaint downtowns to the Palisades Center mall, a four-level shopping experience. Learn more about dining and shopping in Rockland County. Safe, thriving communities with outstanding schools and healthcare make Rockland County ideal for both professionals and families. Whether you’re growing your family and looking for good schools and family-friendly neighborhoods or growing your career and looking for higher education opportunities close to home, Rockland County has what you need.

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