Director of Emergency Management - Norfolk, VA

Job Description

Job Description

The Director of Emergency Management leads the development, implementation, and expansion of emergency management, preparedness, resilience, and disaster recovery services across the United States, strengthening relationships with government agencies, utilities, healthcare organizations, and critical infrastructure partners while growing the company's emergency management and disaster services portfolio.

 

Supervisory Responsibilities: 

· This role provides leadership and mentorship to emergency management program personnel.

Essential Functions: 

· Lead the development and delivery of emergency management programs supporting preparedness, mitigation, response, recovery, and long-term resilience.

· Provide subject matter expertise to government agencies, utilities, and critical infrastructure organizations on emergency management planning, operational readiness, and disaster response.

· Develop and evaluate Emergency Operations Plans (EOPs), Continuity of Operations Plans (COOPs), hazard mitigation plans, and other emergency management frameworks.

· Support the development, modernization, and operational readiness of Emergency Operations Centers (EOCs).

· Integrate FEMA Community Lifelines, the National Incident Management System (NIMS), and Incident Command System (ICS) principles into client programs.

· Establish and maintain relationships with federal, state, and local emergency management agencies, public safety leadership, and elected and appointed government officials.

· Represent the company in professional emergency management associations, industry conferences, government working groups, and public-sector engagements.

· Build partnerships with healthcare systems, utilities, infrastructure operators, and community organizations.

· Monitor emerging emergency management policies, federal guidance, grant programs, and government procurement opportunities.

· Design, coordinate, and deliver emergency management training and exercise programs, including tabletop, functional, and full-scale exercises using Homeland Security Exercise and Evaluation Program (HSEEP) principles.

· Conduct capability assessments, gap analyses, after-action reviews, and improvement planning.

· Support company disaster response leadership during major incidents such as hurricanes, severe storms, flooding, and public health emergencies, coordinating with internal teams responsible for debris management, emergency logistics, temporary infrastructure, base camps, resource staging, and recovery.

· Assist clients with incident management structures, EOC operations, emergency communications, resource requests, and interagency coordination during emergency activations.

· Identify, develop, and pursue emergency management consulting and professional services opportunities nationwide, including responses to Requests for Proposals (RFPs), Requests for Qualifications (RFQs), and government solicitations.

· Develop scopes of work, technical approaches, staffing plans, and service delivery strategies.

· Collaborate with affiliated XKIG companies to identify cross-selling opportunities and integrated infrastructure resilience solutions.

· Build programs, establish operating procedures, and develop scalable service delivery capabilities that support revenue growth and successful project execution.

Competencies:

· Detail-oriented with excellent organizational skills.

· Setting priorities and defining actions, time, and resources needed to achieve predefined goals.

· Being persistent and showing perseverance in achieving concrete and tangible results out of personal responsibility.

· Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved..

Work Environment:

· In-office

Travel Requirements:

· Travel is required, including travel throughout the United States.

Required education and experience:

· Bachelor's degree in Emergency Management, Homeland Security, Public Administration, Public Safety, or a closely related discipline/equivalent experience.

· Minimum 10 years of progressively responsible experience in emergency management, public safety, fire/EMS, emergency communications, or related fields.

· Significant leadership experience in emergency management program administration, incident management, or multi-agency coordination.

· Experience working directly with government leadership, emergency management agencies, and public safety organizations.

· Demonstrated involvement in major emergency activations, disaster response, or complex incident management operations.

· Experience developing emergency management plans, training programs, exercises, and organizational readiness initiatives.

· Strong understanding of government operations, public-sector budgeting, procurement, and interagency coordination.

· Ability to manage multiple initiatives, coordinate cross-functional teams, and deliver results in demanding environments.

 

Preferred education and experience:

· Advanced education in emergency preparedness, homeland security, resilience, or public policy.

· Certified Emergency Manager (CEM) through the International Association of Emergency Managers.

· FEMA Basic Emergency Management Academy or equivalent advanced training; FEMA ICS/NIMS and HSEEP training and experience.

· Emergency Medical Technician (EMT) certification or comparable public safety credentials.

· Additional training in severe-weather operations, EOC management, emergency communications, and continuity planning.

· Senior leadership within state, regional, or national emergency management professional associations, or participation in state-level policy development and legislative engagement.

· Executive or command-level responsibilities within fire, EMS, emergency communications, or emergency management organizations.

· Management of substantial operating budgets, capital improvement programs, or government-funded initiatives.

· Experience in EOC development and modernization, emergency communications resilience, healthcare preparedness, hospital emergency planning, and critical infrastructure continuity.

 

Additional eligibility requirements:

· No other eligibility requirements.

Other duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

This is a safety sensitive position that requires employee to be able to pass a background check and drug screen as required for this job.

Work authorization requirements:

Must meet I-9 requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Affirmative Action/EEO statement: XKIG provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Reasonable Accommodation Statement

XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at View phone number on us.fitly.work or View phone number on us.fitly.work.

Benefits Offered:

This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K.

Paid Time Off (PTO)
Eligibility and accrual timelines vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires.

AI Usage Disclaimer:

As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.