Medical Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Summary: Responsible for general clerical, receptionist and project-based work. Projects a professional company image
through in-person and phone interaction and provides clerical support to the team. Provides data entry and intake of patients in the
medical facility.
Qualifications: Minimum of a high school diploma. Must have CPU and Mac computer skills. One year of data entry experience
required. Must type a minimum of 45 accurate words per minute. Formal computer training an advantage, proficient in relevant
computer applications such as MS Office, accurate keyboard skills and proven ability to enter data at the required speed, knowledge of
correct spelling, grammar and punctuation, knowledge of clerical and administrative procedures. Must possess excellent written and
oral communication skills and must have organizational, project management, and problem-solving skills. Must be able to work
independently. Ability to maintain confidentiality and carry out multiple tasks and meet deadlines. Must be detail oriented and able to
follow instructions furnished in verbal or written format. May work some evenings and weekends, bi-lingual Spanish/English a plus.
Significant Duties and Functions
Welcome visitors and guests and direct appropriately
Assesses and documents health literacy and preferred method of learning
Schedules appointments
Makes follow up calls when missed
Maintains clinic visit schedules
Follows COVID-19 restrictions
Receive, direct and relay telephone messages and fax messages
Sign for and distribute UPS/Fed Ex/Airborne packages and open, sort, and distribute incoming mail
Open and date stamp all general correspondence
Record and handle all incoming and outgoing couriers
Arrange maintenance visits
Follows HIPAA guidelines
Follows infection control policies and procedures
Complies with JACHO, PCMH and HRSA Standards
Participates in outreach activities and other company events
Participates in QI/QA Activities and Initiatives
Reports on demographic, SOGI, SDoH and other pertinent data
Reports on clinic no-show times
Reports on clinic flow
Responsible for ensuring visitors actively sign in and receive a visitors badge prior to entry in the premises
Assist in the planning and preparation of staff meetings, conferences and conferencetelephone calls and make preparations
for Board meetings
Maintain an adequate inventory of office supplies
Monitor the distribution and use of supplies and equipment
Responsible for overseeing the daily cleaning and general maintenance of the office
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Actively participates in team and staff meetings
Attend in-service trainings and serves as a member on various committees as needed
Coordinate and attend staff meetings and maintain minutes of meetings
Assumes responsibility for professional development and job-related competency
Other duties as assigned