Specialty Services Assistant Product Manager

The Specialty Services Assistant Product Manager will work in a matrix environment supporting Product Managers, Specialty Sales and Vendors to manage and complete projects, develop and maintain reporting, as well as identify and implement process improvements. This position will also support Product Managers with product development and day-to-day product management responsibilities. This role also includes supporting initiatives to improve the value proposition of the Specialty portfolio that will ultimately ensure profitability, market growth and customer satisfaction.

Recommends streamlines to processes, identifies short and long-term process improvement opportunities, and creates efficiencies to drive implementation of solutions. Partners with subject matter experts in Specialty Services, along with other business areas.

Works closely with Specialty vendor partners to ensure smooth product delivery, coordinate and provide reporting, resolve product delivery challenges, and assists with new product launches

Provides market, customer and competitive analysis to help guide product positioning by market segment, customer, etc.

Provides weekly and ad-hoc reporting to the Specialty Sales team.

Manages and completes projects as assigned by management (e.g., triggered by changes in benefit design; new product launches; regulatory requirements; management ad-hoc reporting needs). Works independently and under minimum supervision.

Performs analytical tasks associated with a broad range of activities including weekly/monthly Sales and Opportunities reporting, generating reporting for Finance and Incentive teams, addressing ongoing and ad-hoc requests for data from vendors and other operational areas.

Works to identify and mitigate potential issues, performs analysis and supports review for process and/or system enhancements and recommends solutions to Product Managers and leadership.

Designs and evaluates workflows and processes by tracking, trending and analyzing work processes.

Completes presentations for management and vendor partners related to assigned projects

Collaborates with Product Management to support and deliver on product segment goals, objectives, projects

Other responsibilities as assigned

Qualifications  

Bachelor’s degree in business, Marketing, Healthcare Management or related field

3+ years in insurance industry experience in Benefits, Administration, Health Care Management or related field, with experience in areas of Product Development and Management

Working experience supporting a Sales org strongly preferred

Demonstrated knowledge of healthcare industry and understanding of the marketplace

Strong analytical, technical and problem-solving skills with strong attention to detail

Ability to successfully interact with various levels within the organization including Senior Management. 

Ability to excel in a results-driven environment

Creativity and ability to work independently 

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.