Federal Contact Center Agent (Remote After 6 Months)

Aspira

Aspira, operating a Federal Contact Center, seeks a front-line Participant Services Representative to handle calls, chats, emails, and transactions with precision and care. You will meet SLAs, support federal clients, and maintain professional conduct and documentation. On-site in Dallas or Frostburg with potential work-from-home after six months of high performance, the role emphasizes accuracy, empathy, and teamwork while using Salesforce, Nice-inContact, and Genesys to deliver best-in-class #J-18808-Ljbffr

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Vacancy posted 5 days ago

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