RN - NURSE NAVIGATOR

Surgical Services Nurse Navigator

Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs.

The Surgical Services Nurse Navigator is a registered nurse responsible for coordinating surgical and procedural care across Surgical Services, including Cath Lab, Interventional Radiology, Surgery, Endoscopy, and Minor Procedures. This position serves as a liaison between patients, families, physician offices, surgeons, proceduralists, scheduling, pre-assessment, anesthesia, and community resources to support safe, timely, and organized care before, during, and after procedures.

Essential Job Functions:

• Serves as the primary communication link between Surgical Services and physician offices to facilitate case scheduling, case readiness, patient instructions, required documentation, and timely resolution of barriers that may delay procedures.
• Works side by side with the scheduling and pre-assessment teams to review upcoming cases, identify required clearances, testing, history and physicals, cardiac or medical appointments, labs, imaging, authorizations, and other preoperative or pre-procedure needs.
• Supports patients and families by providing education, helping coordinate appointments, addressing access barriers, and connecting patients with appropriate community resources such as transportation, financial assistance, primary care, specialty care, and post-procedure support.
• Builds and maintains strong working relationships with community physicians, specialists, office staff, proceduralists, and internal hospital departments to improve communication, increase appropriate referrals, and support a positive patient and provider experience.
• Tracks patient progress through the surgical/procedural pathway, follows up on pending items, escalates concerns to leadership or the clinical team as needed, and promotes safe, efficient throughout across Cath Lab, IR, Surgery, Endoscopy, and Minor Procedures.

• Other duties may be assigned based on departmental needs and within the RN scope of practice.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Paid Time Off
• Excellent Benefit Packages
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement
• Career development opportunities across UHS and its 300+ locations!
• HealthStream online learning catalogue with plenty of free CEU courses
• More information is available on our Benefits Guest Website: uhsguest.com.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

If you would like to learn more about the position before applying, please contact Mariana Lopez, Recruiter at View phone number on click.appcast.io.

Qualifications

MINIMUM QUALIFICATIONS:

Current Registered Nurse (RN) license in the State of Texas required.

BSN required; MSN preferred

BLS certification

At least 1-2 years experience in oncology nursing; National Certification in Oncology preferred

Oncology Nurse Navigator Certification required or obtained within 1 year

• Minimum of two years of clinical nursing experience required. Experience in surgical services, pre-assessment, case management, or care coordination preferred.
• Must demonstrate strong communication, organization, follow-up, customer service, critical thinking, and teamwork skills. Must be able to work professionally with physicians, office staff, patients, families, and multidisciplinary hospital teams.

• Knowledge of surgical/procedural workflows, preoperative requirements, medical clearances, patient education, scheduling barriers, community resources, confidentiality, and regulatory expectations related to patient care coordination preferred.
• Ability to effectively communicate in English both verbally and in writing.

Bilingual (English/Spanish) preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.